Assistant Director - Global Managed Services

Assistant Director, Global Managed Services

Location: Wrocław - 2 days in office / 3 days remote

Let us introduce you to the job offer by EY GDS Poland, a member of the global integrated service delivery center network by EY.

The opportunity

EY Managed Services helps clients transform and operate critical business functions as strategic capabilities that drive enterprise-wide value. Through innovative solutions, deep industry knowledge, and operational excellence, we support organizations in achieving greater efficiency, managing risk, and accelerating business transformation.

As an Assistant Director within the Global Managed Services Finance team, you will support strategic and operational decision-making through data-driven insights and advanced business analysis. Working closely with Global Managed Services leadership and Finance teams, you will help deliver best-in-class analytical support, develop innovative reporting solutions, and transform complex data into meaningful business insights. The ability to work with large datasets, tell compelling stories through data, and solve complex business challenges will be key to your success.

Your key responsibilities

• Serve as a trusted advisor and primary point of contact for financial and business analysis, supporting Global Managed Services leadership and stakeholders.
• Build strong and effective relationships with Finance teams and business leaders across the organization.
• Support traditional performance management processes while contributing to the development of next-generation reporting frameworks.
• Lead the development, management, and delivery of comprehensive performance reporting and financial analyses related to Managed Services initiatives.
• Develop and maintain dashboards, reports, and executive presentations that provide clear visibility into business performance and key drivers.
• Deliver ad hoc financial modelling and analytical support for strategic planning and operational decision-making.
• Collaborate across EY Service Lines, Markets, Super Regions, and Finance functions to deliver a consistent and accurate view of Global Managed Services performance.
• Support and oversee short- and medium-term forecasting activities.
• Leverage opportunity and engagement data to identify business trends, risks, and growth opportunities.
• Drive continuous improvements in reporting tools, data quality, processes, and analytical methodologies.
• Take ownership of issue resolution and stakeholder support, ensuring a high level of service delivery.
• Ensure compliance with EY financial policies, governance requirements, and reporting standards.

Skills and attributes for success

To succeed in this role, you will bring strong analytical capabilities, business insight, and the ability to influence decision-making through data and recommendations.

You should also demonstrate:

• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights and business solutions.
• Good understanding of business and finance processes.
• Ability to evaluate information, identify key findings, and communicate recommendations effectively to stakeholders.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Experience supporting evolving business models and innovative approaches to performance management.
• Confidence in constructively challenging assumptions and business decisions when appropriate.
• Strong teamwork and collaboration skills, with the flexibility to manage competing priorities and deadlines.
• Advanced Excel, Power BI, PowerPoint, and data modelling skills.
• Ability to work with large datasets and communicate analytical findings through storytelling and business insights.
• Strong stakeholder management and relationship-building skills across all levels of the organization.
• A global mindset and the ability to collaborate effectively within multicultural and virtual teams.
• Excellent written and verbal communication skills, including the capability to present complex financial information in a simple and understandable way.

To qualify for the role, you must have

• A university degree in Accounting, Finance, Business Administration, Economics, or a related field.
• Professional finance or accounting certifications will be considered an asset.
• At least 5 years of experience in finance, business analysis, performance management, or related areas, ideally within a professional services environment.
• Strong experience in financial reporting, data analysis, forecasting, and performance measurement.
• Experience developing reporting frameworks, performance metrics, and management dashboards.
• Advanced proficiency in data visualization and reporting tools, including Power BI and Excel.

What we look for

We are looking for a proactive and commercially minded professional who combines strong analytical skills with business acumen and stakeholder management capabilities. The ideal candidate is comfortable working in a dynamic global environment, enjoys solving complex business challenges, and is passionate about transforming data into meaningful insights that support strategic decision-making.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations –  Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.