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Brainlab

Medical software and hardware for surgeries

Biomedical Engineer - Support Specialist

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USA$65k - $80k /yrIn-person

About the Job

Requirements

  • A B.S. in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or IT Technology is required.
  • Demonstrated engineering experience with medical devices.
  • Computer expertise and familiarity, with demonstrated expertise in hardware troubleshooting.
  • Ability to work without close supervision and manage service activities in an assigned territory.
  • Ability to apply critical thinking and perform analysis in challenging clinical conditions.
  • Proficiency using test equipment and hand tools, including oscilloscopes and multimeters.
  • Ability to work safely in confined areas near high-current and high-voltage modulators, including 20–50 kV and 1,500 A equipment, and use peripheral vision to gauge distances; depth perception is critical.
  • Ability to lift 50 pounds and work on ladders.
  • Excellent organization and time management skills, including managing multiple work streams simultaneously.
  • Excellent written and oral communication skills.
  • Ability to work in a team environment and individually.
  • Ability to travel 80%.

Responsibilities

  • Perform custom installations to establish functionality for complex radiotherapy and radiosurgery products.
  • Resolve product issues through detailed analysis and engineering expertise.
  • Update and service radiotherapy and radiosurgery products.
  • Communicate with customers to understand complex problems and troubleshoot issues.
  • Instruct users in calibration checks, surveys, and maintenance of radiation therapy equipment.
  • Deliver customer service.
  • Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.
  • Perform periodic preventative maintenance.
  • Demonstrate and promote Oncology Solutions products and services at client meetings.
  • Keep abreast of developments in Brainlab and competitive Oncology Solutions products and services through training and independent research and analysis.

Desired Qualifications

  • Knowledge of medical linear accelerators or microwave radio-frequency systems and computer networks.
  • Robotics and/or electromechanical systems service experience.
  • Professional and confident demeanor.
  • Proactive approach to contributing to the organization.
  • Demonstrated leadership abilities.
  • High comfort level with software and technology in general.

About the Company

Brainlab

Medical software and hardware for surgeries

Brainlab is a medical technology company that creates software and hardware to improve surgeries, radiosurgery treatments, and operating room efficiency. It serves hospitals and clinics by providing digital tools that enhance surgical precision and patient outcomes. The core products include image-guided navigation, planning software, and connected hardware that work together to guide procedures. Revenue comes from selling software licenses, hardware devices, and ongoing subscription services that include updates and support. The company differentiates itself by offering integrated digital medical technologies that combine software and hardware for a seamless clinical workflow, backed by service agreements. Its goal is to help healthcare providers perform safer, more accurate procedures and run operating rooms more efficiently through data-driven tools and ongoing support.

Company size
1,001-5,000
Company stage
Early VC
Total funding
$7.3M
Headquarters
Munich, Germany
Founded
1989

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