Full-Time

Product Marketing Lead

Confirmed live in the last 24 hours

Uniphore

Uniphore

501-1,000 employees

Automates customer interactions with AI solutions

Data & Analytics
AI & Machine Learning
Financial Services

Compensation Overview

$169.8k - $212.3kAnnually

+ Annual Incentive Opportunity + Pre-IPO Stock Options

Senior

Palo Alto, CA, USA

Category
Product Marketing
Product
Required Skills
Market Research
Marketing
Requirements
  • 6+ years in marketing within technology companies, ideally with a strong focus on SaaS and AI business models
  • Bachelor’s degree in a relevant field; MBA preferred
  • Versatile marketer with experience in multiple areas (e.g., content, product, growth, digital)
  • Experience working across global teams, demonstrating strong interpersonal and relationship-building skills
  • Exceptional analytical, verbal, and written communication skills, with experience translating complex ideas into clear, impactful messaging
Responsibilities
  • Conduct comprehensive customer research to gather actionable insights to influence product and marketing strategy
  • Translate product features into compelling messaging and positioning that clearly articulates the value and competitive advantage of our offerings
  • Plan and execute product launches, coordinating with cross-functional departments to ensure a cohesive and effective introduction of products to the market
  • Provide the sales team with essential tools, resources, and training, drawing from a well-defined set of best practices
  • Continuously conduct market research and competitive analysis to stay ahead of industry trends and maintain a deep understanding of the competitive landscape
  • Maintain a robust understanding of the AI technology category, demonstrating enthusiasm and an ongoing commitment to staying informed about innovations and developments in the field.
Desired Qualifications
  • Familiarity with AI/ML concepts, understanding of enterprise GenAI adoption and the rapid market evolution
  • Strong experience with product launches, especially in dynamic, multifaceted environments where priorities shift rapidly

Uniphore specializes in conversational AI solutions that automate and enhance customer interactions. Its main products include tools for conversational automation, analytics, and virtual assistants, which help businesses improve their customer service operations, reduce costs, and enhance service quality. These tools integrate with existing customer service systems to automate routine tasks and provide real-time insights into customer interactions, making it easier for service agents to respond to customers in a personalized and timely manner. Uniphore stands out from competitors by focusing on specific industries like finance and telecommunications, serving notable clients such as BNP Paribas Wealth Management and PNB MetLife. The company's goal is to help businesses leverage AI for better customer engagement and operational efficiency, generating revenue through a subscription-based model that allows clients to scale their usage as needed.

Company Stage

Series E

Total Funding

$592.1M

Headquarters

Palo Alto, California

Founded

2008

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of ActionIQ and Infoworks expands Uniphore's AI-powered offerings significantly.
  • Ravi Mayuram's appointment as CTO could drive innovation and strategic growth.
  • Hexagone acquisition enhances emotional AI capabilities, improving conversational service automation.

What critics are saying

  • Integration challenges from acquisitions may disrupt existing operations and client services.
  • X-Stream's introduction might face resistance from clients used to previous systems.
  • New CTO's strategic shifts could unsettle current projects and partnerships.

What makes Uniphore unique

  • Uniphore offers the industry's first Zero Data AI Cloud, enhancing data management capabilities.
  • The X-Stream platform accelerates RAG app development, improving efficiency in AI applications.
  • Uniphore's U-Analyze solution uses generative AI for multimodal data-driven decision-making.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Holidays

Stock Options