Strategic Response Regulatory Program Manager

Job Description

Cash App is looking for an experienced regulatory program manager to join our Strategic Response team. You will join a team of program managers, uphold and maintain the Cash App product’s licensing and regulatory obligations, and manage projects and strategic initiatives concerning parties external to Cash App, such as regulators, partners, and consultants.  You will work with a team of regulatory attorneys dedicated to serving the Cash App product and partner with members of the finance, compliance, analytics, product and other teams to ensure that Block is compliant with applicable requirements while streamlining regulatory impact and facilitating innovation.  

You Will:

• Lead projects from initiation to completion. This will include defining scope, goals, creating detailed project plans, monitoring and reporting on progress, identifying risks, and ensuring consistency. 
• Partner with multiple teams including Product, Legal, Compliance, Data Science, and Customer Operations, amongst others while facilitating and aligning on goals. 
• Support the direct or indirect examination process from the First Day Letter, preexam questions, onsite examination review through to management action plans and remediation of any findings 
• Create consistency and improvement in processes and tools for the team and partners (both horizontal layer across all programs, and vertically within programs).
• Participate in long-term team strategy, program management, prioritization, and team leadership.
• Maintain relationships with all partners and state and federal regulators and respond to regulatory requests accordingly.
• Retain all regulatory records, submissions, communications associated with the regulators and jurisdictions you cover.
• Manage assigned work with a team-oriented approach.

Qualifications

You Have:

• 6+ years of project or program management experience
• Experience in the financial services industry
• Experience leading project teams
• Experience building successful large-scale programs 
• Highly organized with the ability to manage multiple, concurrent tasks to completion
• Experience working with program management tools