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Pioneer Heating, Cooling, Plumbing & Electrical

Drains Advisor

Field SalesUpdated on Nov 10
Full-timeNashville, TN, USA$70k - $90k /yrIn-person

About the Job

Requirements

  • Two years of sales experience.
  • A valid U.S. driver's license and a clean driving record.
  • Willingness to undergo a pre-employment background check and drug screening.
  • Strong communication skills and the ability to work independently without micromanagement.

Responsibilities

  • Educate customers on drain solutions, maintenance options, and new system technologies.
  • Maintain a professional attitude and appearance when representing the company.
  • Ask questions to identify customer needs and help customers achieve safe, efficient, and reliable drainage systems.
  • Obtain customer authorization for proposed work before scheduling.
  • Prepare accurate proposals and price jobs according to company standards and guidelines.
  • Seek referrals from satisfied customers to grow the network and sales opportunities.
  • Conduct follow-up visits to ensure work quality and customer satisfaction.
  • Quote jobs accurately using approved pricing tools to support profitability, quality, and value.
  • Review jobs with the department manager for accuracy and compliance.
  • Communicate job details to support staff regarding financing, scheduling, and required documentation.
  • Submit photos, required forms, and detailed specifications promptly to ensure the job meets customer expectations.
  • Provide installers with clear instructions through verbal communication, pictures, drawings, and written forms.
  • Maintain contact during installation to ensure system quality and a positive customer experience.
  • Prospect for new customers through outbound calls and neighborhood marketing near recent installations.
  • Participate in regular sales meetings and training sessions to stay current on best practices and technical knowledge.

Desired Qualifications

  • One year of plumbing or drains experience is preferred.
  • Knowledge of ServiceTitan is a plus.

About the Company

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Total funding
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