O

Okta

Secures digital identities for people and software

Senior Manager - Solutions Engineering, Auth0

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Substantial presales or architectural background specifically within Customer Identity and Access Management (CIAM), developer platforms, or consumer-facing digital identity ecosystems.
  • At least 4 years of directly managing and scaling a high-performing technical presales or solutions engineering team within enterprise software as a service.
  • Strong working comprehension of modern identity protocols and architectures, including OAuth 2.0, OpenID Connect (OIDC), Security Assertion Markup Language (SAML), Passkeys/WebAuthn, JSON Web Tokens (JWT), application programming interface (API) security, and token management, along with exposure to mobile and web software development kit (SDK) integrations.
  • Proven ability to navigate large-scale architectural challenges, such as multi-region identity routing, tenant isolation, session management, and compliance standards including GDPR, CCPA/CPRA, and HIPAA.
  • Demonstrated success applying value-based selling methodologies such as MEDDPICC and Command of the Message to close complex, multi-stakeholder enterprise deals.
  • Exceptional communication and presentation skills, with a track record of influencing cross-functional executive teams spanning Security, Product, Engineering, and Marketing.

Responsibilities

  • Lead and mentor a team of approximately 10 Senior and Principal Solutions Engineers specializing in Auth0; drive end-to-end talent acquisition, onboarding, and hands-on professional development to prepare the team for developer-led evaluations and C-suite architectural discussions.
  • Standardize and execute technical sales playbooks for complex Auth0 scenarios, including legacy user database migrations, omnichannel authentication, social and passwordless login, bot and fraud mitigation, and high-throughput peak events.
  • Oversee technical validations, proofs of concept, and architectural reviews for high-concurrency, mission-critical consumer and business applications; establish metrics and key performance indicators to measure evaluation efficiency, technical win rates, and customer time-to-value.
  • Act as an active executive sponsor on Tier-1 opportunities and build advisory relationships with customer executives across technical and digital product organizations, balancing developer experience, consumer friction, and security posture.
  • Serve as a strategic feedback channel between the largest enterprise clients and Auth0 Product and Engineering teams, translating field requirements into platform innovations.
  • Partner with Strategic Sales leadership to operationalize enterprise sales methodologies, including Command of the Message and MEDDPICC.
  • Collaborate with Operations, Enablement, Human Resources, and Finance on strategic workforce planning, technical skills development, and headcount and budget allocation to resource the Solutions Engineering organization for sustainable scale and high performance.

Desired Qualifications

  • At least 12 years of total technical presales, solutions architecture, or professional services experience in enterprise security or software development.
  • Hands-on background in full-stack web or mobile application development, API design, or modern cloud architectures such as AWS, Azure, or Google Cloud Platform.
  • Direct experience competing in or analyzing the broader Identity and Access Management (IAM) and Customer Identity and Access Management (CIAM) competitive landscape.
  • Familiarity with adjacent technologies, including Web Application Firewalls (WAF), bot management and fraud detection, Customer Data Platforms (CDP), and Customer Relationship Management (CRM) ecosystems.

About the Company

Okta

Secures digital identities for people and software

Okta builds cloud identity software that controls how employees, customers, and automated systems access applications and company resources. Its single sign-on product lets people use one login across their work tools, while passwordless sign-in and additional identity checks protect accounts from stolen credentials. Administrators use its directory, access policies, and lifecycle tools to grant permissions when someone joins an organization and remove them when they leave. Organizations pay subscriptions based on the products they use and the identities they manage, with support included. Okta was founded in 2009 and is headquartered in San Francisco, California, United States.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2009

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