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National Bank of Canada

Offers personal and commercial banking services

Senior Advisor - Marketing Technology & Special Projects

Business OperationsConfirmed live in the last 24 hours
Full-timeCanadaNo salary listedHybrid

About the Job

Requirements

  • Hold a university certificate and have 7 years of relevant experience, or hold a bachelor's degree and have 5 years of relevant experience, or hold a master's degree and have 3 years of relevant experience.
  • Have experience in marketing technology, marketing operations, digital transformation, business transformation, or project management.
  • Have experience selecting, implementing, and optimizing platforms such as content management systems, project management tools, digital asset management platforms, marketing automation solutions, or email marketing technologies.
  • Have experience designing and improving workflows, self-service solutions, and operational processes that balance quality, efficiency, and user experience.
  • Have experience leading complex, multi-stakeholder initiatives and collaborating with technology teams, vendors, and business partners.
  • Demonstrate strategic thinking and problem-solving.
  • Be able to influence and build partnerships across cross-functional teams.
  • Have strong stakeholder relationship management skills.
  • Be able to navigate ambiguity and drive results in a fast-paced environment.
  • Have strong organizational and prioritization skills.
  • Have a continuous improvement and growth mindset.
  • Work closely with colleagues outside Quebec in English and French.

Responsibilities

  • Design and optimize advisor-facing digital solutions, including websites, microsites, content management systems, email marketing tools, and self-service platforms that enhance the Wealth Advisor and client experience.
  • Evaluate, implement, and continuously improve marketing technology platforms and tools, including project management, digital asset management, automation, and workflow solutions.
  • Lead and coordinate marketing technology initiatives by translating business needs into scalable technical solutions and collaborating with digital and technology teams and partners.
  • Improve and streamline operational processes, resource planning activities, and platform workflows to increase efficiency, drive adoption, and support a seamless service experience.
  • Develop and monitor performance dashboards, operational metrics, and reporting frameworks that provide actionable insights and support continuous improvement.
  • Identify and implement opportunities to enhance marketing capabilities, Wealth Advisor support services, and future marketing offerings through technology and automation.

Desired Qualifications

  • Knowledge of wealth management, financial services, advisor-facing environments, or performance measurement practices is considered an asset.

About the Company

National Bank of Canada

Offers personal and commercial banking services

NBC provides personal and commercial banking, wealth management, and financial planning to individuals, SMEs, and large institutions. Its products operate through deposits, loans, mortgages, and investment services delivered via branches, digital platforms, and advisory teams to support client needs. It differentiates itself with a strong presence in Quebec, a customer-centric, human-focused approach, and a focus on long-term relationships rather than generic offerings. The goal is to help clients achieve financial well-being while expanding NBC’s footprint and positive impact in the communities it serves.

Company size
Not listed
Company stage
IPO
Headquarters
Québec City, Canada
Founded
1859

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