Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We’re 16 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Your Impact on our Mission:

We are looking for a Senior Software Engineer (SSE) to join our Appointment Management team at Zocdoc! As a SSE at Zocdoc you’ll balance individual contribution with mentorship. Full Stack Engineers have the opportunity to work across the stack, front to back and everything in between. You’ll take ideas from inception to reality by rapidly building prototypes, iterating and releasing them. You’ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr’s simpler, safer, and more efficient.

You’ll enjoy this role if you are…

Passionate about building fully scalable platforms with the latest technologies
A product-driven engineer who loves working in a highly collaborative and supportive environment
Motivated by building products that make healthcare easier
Excited to use technology to enhance the consumer experience
Passionate about building diverse and inclusive teams and culture
Excited to lead projects and be a mentor for other engineers

Your day to day is…

Contributing to the end to end development of consumer facing applications
Building products designed to scale quickly like new patient interactions, real-time video visits and new functionality that helps doctors optimize their Zocdoc experience
Shipping efficient and scalable code to millions of users autonomously
Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers. You will partner with the product and design teams to develop product improvements
Making a meaningful impact as you own and release features in our CI environment that will impact patients, doctors, and Zocdocr’s alike
Mentoring your peers, with the notion that helping others means learning and growing yourself

You’ll be successful in this role if you have…

Passion for technology and the ability to think critically about performance, scalability, and reliability of software
Implemented fast and efficient software solutions using object-oriented or functional languages. Some of the technologies we utilize are React, C#, Scala, and Node.js, however we are language agnostic
Designed and built user facing web applications that scale
5+ years of professional full-stack development experience. Knowledge of React is a plus as is experience writing automated tests
Successfully mentored other engineers in the past and encouraged your peers to use software development best practices for code testing and deployment

Benefits:

Flexible, hybrid work environment
Unlimited PTO
100% paid employee health benefit options
Employer funded 401(k) match
Corporate wellness programs with Headspace and Peloton
Sabbatical leave (for employees with 5+ years of service)
Competitive parental leave
Cell phone reimbursement
In office perks including:
- Catered lunch everyday along with snacks
- Commuter Benefits
- Convenient Soho location

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

NYC Base Salary Range

$155,000—$226,000 USD

About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

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