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Arrow Electronics

Distributes electronic parts and business IT

Inside Sales Representative 2 - IP&E

Account ManagementConfirmed live in the last 24 hours
Full-timeLake Mary, FL, USA$23.68 - $28.94 /hr

About the Job

Requirements

  • Previous sales experience in the same industry is required.
  • The role has limited discretion to vary from established procedures and works under general supervision.
  • The role requires solving some straightforward problems.
  • The role requires limited work experience involving basic concepts and procedures, with formal training in theories and concepts in its function.
  • Typically, a four-year degree and 2–4 years of related experience are required; alternatively, an advanced degree without experience or equivalent work experience is accepted.

Responsibilities

  • Manage the overall account relationship by providing strategic service and support to the assigned customer base.
  • Maximize margins, gain market share, and drive value-added solution selling.
  • Work with internal and external resources to provide customer service, often facilitating quoting, fulfilling demand, ensuring on-time order delivery, providing engineering support, and troubleshooting customer problems.
  • Serve as a key liaison between suppliers and customers to build long-term business partnerships.
  • Develop and manage customer strategy in the assigned account territory to achieve Sales Excellence.
  • Maintain thorough knowledge of and accountability for supply-chain engagements, including e-Compass, consignments, and CARES (Customer Automated Replenishment System).
  • Sell and capture opportunities through synergistic products, including White Space Report and PEMCO Mix, Reverse Logistics, GBC (Global Business Conversion), and ITAD (Information Technology Asset Disposition).
  • Sell and drive Solutions Selling within the approved account-level strategy.
  • Use knowledge of the competitive landscape to make sales decisions.
  • Support the Order to Invoice process on an ongoing basis.
  • Own the customer interface for backend quality processes, including corrective actions and Field Quality Reports.
  • Own and maintain Perfect Order Index (POI) and inventory integrity to minimize write-offs and bill-backs.
  • Own the customer interface for important credit and financial information and coordinate available resources and support functions.
  • Own the customer quote-to-order sales objectives by setting quote-process strategy and coordinating resources and customer quotation processing.
  • Coordinate customer quotations involving Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG.
  • Validate end-of-life (EOL) and item-class changes (NCNR), negotiate pricing and quote markup, own the strategy and its application, and notify customers of price increases.

About the Company

Arrow Electronics

Distributes electronic parts and business IT

Arrow Electronics distributes electronic components and enterprise computing products, linking technology makers with the manufacturers, resellers and service providers that build and sell finished systems. Its larger business buys semiconductors, connectors, passive parts and other components from chipmakers and supplies them to factories, along with inventory and supply chain services. Its enterprise computing arm sells data center hardware, software, security and cloud services to IT resellers and managed service providers. Arrow earns money mainly on the gap between what it pays suppliers and what customers pay, plus fees for logistics and other services. Arrow was founded in 1935 in New York and is based in Centennial, Colorado.

Company size
10,001+
Company stage
IPO
Headquarters
Centennial, CO
Founded
1935

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