Berry Virtual MedVirtual AI Virtual

Provides HIPAA-compliant virtual medical staffing

Dental Admin Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeRemote in Philippines

About the Job

Requirements

Proven experience in the dental healthcare industry.
Proficiency in English communication, both written and verbal.
Proficiency in dental electronic health record and electronic medical record systems.
Strong customer service and critical thinking skills.
Understanding of HIPAA regulations and the importance of patient data confidentiality.
Strong problem-solving skills and ability to work with minimal supervision.
Willingness to work in US time zones (PST, EST, CST).
High school diploma or equivalent.
Internet connection with a minimum speed of 25 Mbps or higher and a reliable backup connection available in case of power outages or service provider issues.
Intel Core i5 7th Generation processor or higher, or equivalent.
8 GB RAM.
256 GB SSD or HDD with at least 50% free space available.
Webcam with 720p resolution or higher.
Windows 10 or later, or equivalent operating system.
Noise-canceling earphones or headset.
A designated, quiet, and organized workspace free from distractions.

Responsibilities

Coordinate and schedule appointments for healthcare providers and patients, and manage calendars to ensure efficient use of time and resources.
Facilitate communication between patients and healthcare providers, including relaying messages, scheduling follow-up appointments, and addressing inquiries.
Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results, and ensure compliance with regulatory standards and protocols for medical documentation.
Assist in coding procedures and diagnoses accurately for billing purposes, collaborate with the billing department to resolve discrepancies, and ensure timely reimbursement.
Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary; maintain medication records and ensure patients receive necessary prescriptions in a timely manner.
Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks, using virtual communication tools to facilitate collaboration and information sharing.
Input patient information, treatment plans, and other medical data accurately and efficiently into electronic health record systems, and organize records and documentation for easy retrieval and accessibility.
Verify patient insurance coverage and eligibility for medical services, communicate with insurance providers to obtain necessary authorizations, and resolve coverage-related issues.
Assist in obtaining pre-authorizations for medical procedures and services from insurance companies, follow up on authorization requests, and ensure timely approvals to facilitate patient care.

Dental Admin Assistant (ENG)

Berry Virtual | MedVirtual | AI Virtual · Philippines (Remote) · Full-time · Posted 2026-01-20

Workplace: remote

Department: MedVirtual

Description

We are in search of a highly organized and detail-oriented Dental Admin Assistant to play a pivotal role in supporting healthcare providers and ensuring seamless operations within a medical office environment. The successful candidate will be adept at various administrative tasks, including data entry, appointment scheduling, records management, prescription refills, and patient insurance verification. Attention to detail, commitment to patient confidentiality, and adherence to HIPAA regulations are paramount for this role.

Key Responsibilities:

Appointment Scheduling and Calendar Management: Coordinate and schedule appointments for healthcare providers and patients. Manage calendars to ensure efficient use of time and resources.
Patient Communication: Facilitate communication between patients and healthcare providers, including relaying messages, scheduling follow-up appointments, and addressing inquiries.
Documentation and Record Keeping: Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results. Ensure compliance with regulatory standards and protocols for medical documentation.
Billing and Coding Support: Assist in coding procedures and diagnoses accurately for billing purposes. Collaborate with billing department to resolve any discrepancies and ensure timely reimbursement.
Medication and Prescription Management: Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary. Maintain medication records and ensure patients receive necessary prescriptions in a timely manner.
Virtual Team Collaboration: Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks effectively. Utilize virtual communication tools to facilitate seamless collaboration and information sharing.
Data Entry and Organization: Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently. Organize medical records and documentation to ensure easy retrieval and accessibility.
Insurance Verification: Verify patient insurance coverage and eligibility for medical services. Communicate with insurance providers to obtain necessary authorizations and resolve coverage-related issues.
Insurance Pre-Authorizations: Assist in obtaining pre-authorizations for medical procedures and services from insurance companies. Follow up on authorization requests and ensure timely approvals to facilitate patient care.

Requirements

Proven experience in the dental healthcare industry.
Proficiency in English communication, both written and verbal.
Proficient in dental EHR and EMR systems.
Strong customer service and critical thinking skills.
Understanding of HIPAA regulations and the importance of patient data confidentiality.
Strong problem-solving skills and ability to work with minimal supervision.
Willingness to work in US time zones (PST, EST, CST).
High school diploma or equivalent.

System and Work Setup Requirements:

Internet: Minimum speed of 25 Mbps or higher, with a reliable backup connection available in case of power outages or service provider issues.
Processor: Intel Core i5 7th Generation or higher (or equivalent).
Memory: 8 GB RAM.
Storage: 256 GB SSD or HDD with at least 50% free space available.
Webcam: 720p resolution or higher.
Operating System: Windows 10 or later (or equivalent).
Audio Equipment: Noise-canceling earphones or headset.
Workspace: A designated, quiet, and organized workspace free from distractions to ensure productivity and focus.

Benefits

Permanent remote work setup
Competitive starting rate paid in USD
Internet Allowance
HMO insurance (PH)
Retirement Fund
Paid US holidays
Paid Vacation and Sick Leaves

Apply

Apply at Berry Virtual | MedVirtual | AI Virtual

About the Company

Berry Virtual MedVirtual AI Virtual

Provides HIPAA-compliant virtual medical staffing

MedVirtual connects US healthcare practices with full-time, HIPAA-compliant virtual staff such as assistants, scribes, and administrative personnel who integrate into a clinic’s daily workflow. It recruits talent from healthcare-focused regions like Latin America, pre-trains them on U.S. medical systems and HIPAA rules, and matches them to a practice’s specialty and EMR; clients pay an hourly rate starting around $10, and MedVirtual handles recruitment, onboarding, and ongoing management, plus a cloud platform for time tracking and secure communication. MedVirtual differentiates itself by pre-matching staff to specific medical specialties and offering an all-in-one staffing plus practice-management solution that combines human support with digital tools. Its goal is to cut administrative overhead for practices, targeting around a 70% reduction in payroll taxes, benefits, and office space costs.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Los Angeles, CA
Founded: 2023

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