Senior International Customer Manager

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer.

How you will contribute

You will:

• Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
• Execute the strategy for the customer
• Ensure the delivery of JCBP (Joint Customer Business Plan).
• Optimize the use of resources in order to obtain more profitability in the operations.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Customer-facing roles
• Growing revenue and market share
• Delivering results and problem solving
• Understanding multiple customers, go-to market strategies, structure and business practices
• Negotiating and influencing skills

More about this role

What you need to know about this position:

You will: 

• Develop and execute long-term commercial strategies for assigned international customers and European buying alliances. 

• Lead complex international negotiations, ensuring competitive commercial agreements and sustainable profitability. 

• Build and maintain strategic relationships with senior customer representatives and key internal stakeholders. 

• Drive profitable growth, optimize commercial investments and protect business value across markets. 

• Lead cross-country alignment and coordinate commercial execution with local markets, Finance, RGM and Legal. 

• Identify business opportunities, anticipate customer developments and mitigate commercial risks. 

• Provide strategic insights and recommendations to senior management to support commercial decision-making. 

• Ensure effective governance, implementation and performance monitoring of international agreements. 

What extra ingredients you will bring:

A desire to drive your future and accelerate your career, together with: 

• Strong experience in international customer management and strategic commercial negotiations within FMCG.

• Solid understanding of European retail dynamics and international buying alliances.

• Proven ability to manage complex, multi-market customer relationships and deliver profitable business results.

• Strong financial acumen, commercial judgement and strategic thinking.

• Demonstrated ability to influence senior stakeholders and lead cross-functional teams without direct reporting lines.

• Excellent negotiation, communication and relationship-building capabilities.

• Ability to operate autonomously in complex international environments.

• Strong analytical skills and executive-level presentation capabilities.

Education: Master's degree in a relevant field.

Experience: minimum 7 years in local Sales.

Languages: English is a must, French is a nice to have.

Travel requirements: between October and April - 1 day every 2 weeks to Amsterdam/Brussels.

What you bring matters, and so does what you take home. In Italy, the base salary range for this position is €85.840 up to €107.300 for full-time equivalent job; the exact salary depends on several factors such as experience, skills and qualifications. In addition to base salary, this position is eligible for participation in a competitive Bonus program with possibility for overachievement based on performance and company results.





The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz  Europe GmbH, Switzerland.

No Relocation support available

Business Unit Summary

Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We are leading the future of snacking with mouth-watering iconic brands such as Oreo, belVita, LU and Ritz biscuits; Cadbury Dairy Milk, Green & Blacks, Milka and Toblerone chocolate; Philadelphia and Dairylea cheese; and Maynards Bassetts, Trebor and Trident gums. Our more than 80,000 colleagues around the world are key to the success of our business. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

RegularAccount ManagementSales