Business Manager

Business Manager
CIG Communities | Premier Apartment Communities in Florida, Ohio & Kentucky
www.cigcommunities.com

Are you passionate about creating an exceptional customer experience? Do you thrive in a dynamic, fast-growing company where your contributions truly make an impact? CIG Communities is seeking an experienced Leasing Consultant to join our team.

Why Join CIG Communities?

At CIG Communities, we do things differently. As a growing developer and property management company, we currently manage over 1,500 units and expect to double in size over the next several years through new developments and third-party management opportunities. This is your chance to be part of something exciting—a company that values innovation, teamwork, and a customer-first approach.

We operate with the mindset of a company much larger than our 40-person team, meaning that every employee has an opportunity to make an impact and grow with us. Our culture is collaborative, energetic, and forward-thinking, with a focus on professional development and career advancement.

The Opportunity

As Business Manager, you’ll be the primary on-site leader and business operator for your community. We’re redefining property management by using technology and AI-driven tools to handle transactional tasks, so you can focus on what matters most: high-judgment decisions, leading your team, and driving business performance. Whether you’re guiding a new construction community from TCO to stabilization or growing an established property, you’ll be the accountable leader on-site and work in close partnership with the Regional Manager. This position is located at [Community Name / City, State].

Key Responsibilities:

• Leasing & Renewals – Own all leasing and renewal activity, from tours and applications to lease documents, driving lease-up communities to stabilization and keeping a proactive renewal pipeline at stabilized properties.
• Resident Experience – Serve as the primary point of contact for residents, resolve issues promptly, and lead retention efforts including renewal outreach, satisfaction surveys, and online reputation management.
• Financial Performance – Manage rent collection, deposits, and delinquency, contribute to monthly budget-variance reporting, and give leadership weekly leasing and occupancy updates.
• Property Condition – Oversee maintenance requests and builder-warranty claims, and conduct regular inspections to keep the community clean, safe, and beautiful.
• Marketing & Occupancy Strategy – Develop and execute leasing and marketing strategies, including online listings, referrals, and local outreach, and provide input on pricing and concessions as the property matures.
• Team & Vendor Leadership – Hire, train, schedule, and coach on-site leasing and maintenance staff, and manage vendor and contractor relationships.
• Compliance & Reporting – Ensure adherence to fair housing, landlord-tenant, and OSHA regulations, and maintain accurate property records.
• Community Engagement – Plan and lead resident events, referral programs, and renewal appreciation initiatives that build a true sense of community.

What We’re Looking For:

• 2–3 years of residential property management or leasing experience, including assistant manager or supervisory experience (lease-up experience preferred).
• Demonstrated leadership skills, including coaching and holding staff accountable.
• Budget and financial-reporting literacy, plus vendor and contract management experience.
• Strong communication, organization, and conflict-resolution skills, with the confidence to make day-to-day decisions independently.
• Working knowledge of fair housing laws and residential lease agreements.
• Proficiency in Microsoft Office and familiarity with property management software (ResMan, Yardi, Entrata, or similar).
• High school diploma or GED required; associate or bachelor’s degree preferred.
• Ability to work occasional evenings and weekends to respond to emergencies, resident needs, or staffing gaps.