Technical Writer/Graphic Illustrator

At ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that integrate into our users’ lives, simplifying their everyday routines and enhancing convenience. By empowering users to control access, we provide unparalleled peace of mind through enhancing safety and visibility.

We are seeking an experienced Technical Writer / Graphic Illustrator to join our team. This role will support our ground-breaking electromechanical and electronic access control (EM/EAC) solutions by translating complex product information into clear, engaging, and customer-centric documentation.

This position will sit onsite full-time in New Haven or Berlin, CT.

What you will be doing:

• Create comprehensive, customer-facing technical documentation for electromechanical and electronic access control hardware
• Collaborate with product development and product marketing teams to develop a deep understanding of products and customer needs
• Translate complex technical information and procedures into simple, clear instructions and user-friendly guides
• Develop and manage product documentation schedules aligned with new product introductions
• Utilize publishing and commercialization software to produce high-quality documentation
• Review and improve existing technical and marketing materials
• Generate animated renderings to support product visualization
• Create promotional graphics for digital marketing campaigns
• Partner with external vendors to coordinate static and animated graphical elements

What we are looking for:

• ASEE/ASET certification (or equivalent electronic certification) preferred
• 1–4 years of experience as a technical writer preferred
• Experience with technical illustration and graphical modeling desired
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills
• Experience using XML tools for documentation preferred
• Proven ability to multitask in a fast-paced environment
• Flexible, service-oriented mindset with a strong sense of urgency

Additional skills desired:

• Proficiency in MS Office Suite (including Visio)
• Experience with Adobe InDesign, Adobe Illustrator, and other Adobe Creative Suite tools
• Familiarity with SolidWorks
• Experience with KeyShot or similar rendering software preferred

We review applications regularly, so don’t hesitate—apply today!

The annual salary for this role is $75,000 - $90,000.

The final pay rate offered to the successful candidate will depend on experience, skill level, and other qualifications for the role.  Benefits and additional compensation offered for this position are

• Paid time off, including sick and vacation days
• 13 paid holidays
• Job-protected leave benefits in accordance with applicable law
• Medical, dental, vision, and life insurance
• Health and flexible savings accounts subject to eligibility requirements
• 401(k) plan with employer contributions and matching subject to plan eligibility
• Supplemental life insurance
• Short-term and long-term disability benefits
• Employee discounts

All benefits and additional compensation are governed by applicable Company policies and plans as they currently exist and may be amended in the future.

We are an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.