RemoteMust overlap with Central European Time business hours.
Sales & Account ManagementAccount Management
About the job
Requirements
1–3 years of experience in sales, account management, or B2B/wholesale operations.
Hands-on experience with logistics and warehouse coordination, including working with third-party logistics providers and managing stock and fulfilment.
Practical experience exporting goods internationally, including customs documentation, freight forwarders, Incoterms, commodity codes, and cross-border duties.
Strong written English.
Confidence conducting outbound outreach and professional follow-up.
Availability to overlap with Central European Time business hours.
Responsibilities
Own a portfolio of smaller wholesale accounts, from prospecting and outreach through closing orders.
Coordinate with the warehouse and fulfilment partners to ensure orders ship accurately and on time.
Manage international shipping and export, including preparing and checking customs paperwork, working with freight forwarders and brokers, and keeping goods moving across borders.
Maintain the CRM, store-finder listing, and consignment stock reporting.
Handle order confirmations, stock and shipping updates, and day-to-day account queries.
Desired Qualifications
Shopify B2B experience.
Exposure to consignment or wholesale accounting.
Familiarity with US import and tariff rules.
Fluency in Italian, German, or Japanese.
Familiarity with selling premium goods to wholesale accounts.
Junior Sales & Operations Account - B2B Wholesale
ERG Media · Italy (Remote) · Contract · Posted 2026-07-24
Workplace: remote
Description
Who we are
ERG Media is an independent publisher of high-design luxury books, working with brands like Porsche, Grand Seiko, and Acqua di Parma. Our books sit in premium bookstores and lifestyle retailers around the world and our wholesale business is growing fast, especially in the US.
We're building a leaner, smarter B2B operation, and we need someone to help run it.
The role
This is a commercial + operations role. Half of it is owning and growing a portfolio of smaller wholesale accounts, building pipeline, running outreach, and closing orders. The other half is making the machine behind those orders work: coordinating warehouse fulfilment, managing international shipments, and keeping the export and customs process clean.
You'll report to the Sales Manager and sit at the centre of a process we're actively redesigning.
What you'll do
Own a portfolio of narrow-liner wholesale accounts, from prospecting and outreach through to closing
Run the logistics — coordinate with our warehouse and fulfilment partners so orders ship accurately and on time
Manage international shipping and export — prepare and check customs paperwork, work with freight forwarders and brokers, and keep goods moving cleanly across borders
Keep the data clean — own the CRM, the store-finder listing, and consignment stock reporting
Keep customers happy — handle order confirmations, stock and shipping updates, and day-to-day account queries without the back-and-forth
Requirements
1–3 years in sales, account management, or B2B/wholesale operations
Hands-on experience with logistics and warehouse coordination (working with 3PLs, managing stock and fulfilment)