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Delivery Hero

Global online food delivery marketplace

Senior Manager Special Projects & Performance - MENA

Business Operations +1Confirmed live in the last 24 hours
Full-timeDubai - United Arab EmiratesNo salary listed

About the Job

Requirements

  • A bachelor's degree from a top-tier institution in Business, Finance, Economics, Data Analytics, or a related field.
  • 8–10 years of experience in quick-commerce, food delivery, e-commerce, management consulting, or high-growth technology.
  • Deep understanding of quick-commerce economics, including unit economics, basket size, delivery efficiency, and assortment strategy.
  • Strong financial acumen in P&L management, financial modelling, and budgeting.
  • Ability to operate with senior stakeholders and drive cross-functional alignment.
  • Willingness to travel regularly across the MENA region.
  • AI fluency, including actively using AI tools to enhance productivity and analytical output.

Responsibilities

  • Track and analyze Q-commerce performance metrics across all talabat markets, identifying trends, anomalies, and high-value improvement areas.
  • Build and maintain dashboards with the data team that provide real-time visibility into Q-commerce KPIs across the region.
  • Prepare data-driven performance reviews for senior leadership, translating complex datasets into clear, actionable insights.
  • Conduct deep-dive analysis on specific markets to identify turnaround opportunities, growth levers, and profitability improvements.
  • Partner with market teams on Q-commerce budgeting, forecasting, and Best Estimate cycles.
  • Identify risks and opportunities to exceed financial targets across Q-commerce verticals.
  • Track P&L performance against targets and surface corrective actions when needed.
  • Lead end-to-end Q-commerce strategic initiatives across markets, from scoping through delivery.
  • Travel regularly to markets to work alongside local teams on turnaround and growth projects.
  • Develop business cases for new Q-commerce products and initiatives, drive alignment with leadership, and oversee execution.
  • Identify cross-functional process improvements that enhance Q-commerce operational efficiency.
  • Identify and drive AI and automation opportunities within Q-commerce operations.
  • Work with regional and market teams to test, scale, and embed new tools and ways of working.
  • Leverage AI tools to enhance analytical workflows and accelerate execution.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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