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VISEO

Global IT consulting for digital transformation

Consultant AMS Supply Chain

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeBoulogne-Billancourt, FranceNo salary listedIn-person

About the Job

Requirements

  • Knowledge of Supply Chain businesses and processes.
  • Knowledge of AMS, Run, and application maintenance environments, including incident management, SLA compliance, prioritization, coordination, communication, and client follow-up.
  • Ideally, knowledge of Anaplan, particularly Model Builder level 1 or 2 activities.
  • Understanding of integration and data flows between applications such as ERP, WMS, TMS, planning tools, Data Lake, ETL, and BI.
  • Ability to use SQL, navigate tables, and understand or read a stored procedure.
  • Ability to work with numerous business and technical stakeholders and adapt communication to the audience.
  • Analytical and synthesis skills, including identifying relevant information from tickets, Teams, emails, and logs.
  • Ability to prioritize multiple topics simultaneously, including incidents requiring a rapid response.
  • Service orientation, rigor, responsiveness, and proactivity.
  • Ability to anticipate business impacts and dependencies between applications; clear communication, listening, and teaching skills are beneficial.

Responsibilities

  • Support users on a day-to-day basis with clear guidance and responsive service.
  • Handle and qualify user requests, including incidents, anomalies, functional questions, and change requests.
  • Analyze and diagnose incidents, resolve them within SLA requirements, or coordinate the necessary actions with technical and functional teams.
  • Prioritize and track run activities based on criticality and impact on business operations.
  • Provide functional and application support across Supply Chain processes.
  • Participate in corrective and evolutionary application maintenance.
  • Coordinate across stakeholders involved in the AMS service.
  • Analyze incidents and their trends.
  • Contribute to continuous improvement.
  • Write, organize, and maintain AMS documentation, including procedures, user guides, internal documentation, meeting notes, and incident reports.
  • Report on activity, track quantitative and qualitative indicators, and raise key issues and points of attention.
  • Help maintain applications in operational condition and anticipate potential business impacts or dependencies that could cause new incidents.

Desired Qualifications

  • Knowledge of Anaplan, particularly Model Builder level 1 or 2 activities.

About the Company

VISEO

Global IT consulting for digital transformation

VISEO helps organizations with digital transformation by designing and implementing new experiences, business models, and ways of working. It delivers services across the digital value chain—digital consulting, data science, process automation, and development of digital applications—often through project-based engagements. It partners with SAP, Salesforce, Microsoft, and Anaplan to implement scalable solutions and focuses on data and AI to unlock insights and automate operations. Its goal is to turn technology into practical business improvements, helping clients in luxury goods, retail, industry, and life sciences navigate the digital era and achieve measurable value.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Boulogne-Billancourt, France
Founded
1999

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