State Employees' Credit Union

Provides consumer financial services and planning

Lead Lean Six Sigma Black Belt Analyst

Business OperationsConfirmed live in the last 24 hours

Full-timeRaleigh, NC, USANo salary listed

About the Job

Requirements

A bachelor's degree is required.
At least 7 years of direct experience is required.
Lean Six Sigma Black Belt certification is required.
A strong background in Operational Excellence, Lean Six Sigma, or structured problem-solving methodologies is required.
The ability to translate data into insights and portfolio development is required.
Experience with a formal change management methodology, such as Prosci, Kotter, or CAP, is required.
A proven track record of driving improvement initiatives and influencing senior leadership to achieve measurable outcomes is required.
Experience influencing and partnering with senior leadership to shape strategy, align priorities, and drive accountability is required.
The ability to build strong relationships at all levels is required.
Strong written and verbal communication skills are required.
The ability to create and deliver executive-level presentations is required.

Responsibilities

Identify operational excellence improvement opportunities based on data, analytics, and financial goals; define and prioritize improvement roadmaps tied to strategic goals and objectives for assigned portfolios.
Lead and/or coach Black Belts on improvement initiatives to deliver against improvement roadmaps and achieve measurable financial and service outcomes.
Define key performance indicators and dashboards tied to operational excellence portfolios and initiatives; validate benefits in partnership with Finance.
Deliver executive-level progress and financial outcome reporting and dashboards for assigned portfolios.
Develop reusable operational excellence tools, standards, and playbooks.

Desired Qualifications

A bachelor's degree in Business, Engineering, Analytics, or a related field is preferred.
Seven or more years of experience is preferred.
A Change Management certification is preferred.
A background in strategy and/or consulting is preferred.
Experience with Power BI and creating executive dashboards is preferred.
Experience with Clarity and JIRA for project and portfolio management is preferred.
Experience with artificial intelligence and machine learning is preferred.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview:

The Lead Lean Six Sigma Black Belt Analyst is a highly skilled and experienced professional who plays a crucial role in driving operational excellence across the Credit Union. The lead will play a key role identifying OPEX opportunities, developing improvement roadmaps tied to organizational strategy and goals, and leading improvement initiatives that deliver tangible business value and operational excellence.

Essential Responsibilities:

Weighted 30% - Lead role identifying operational excellence improvement opportunities based on data, analytics, and financial goals. Define and prioritize improvement roadmaps tied to strategic goals and objectives for assigned portfolios.

Weighted 30% - Lead and/or coach (black belts) improvement initiatives to deliver against the improvement roadmaps to deliver measurable financial and service outcomes.

Weighted 20% - Define KPIs and dashboards tied to operational excellence portfolios and initiatives. Perform benefit validation in partnership with Finance.

Weighted 10% - Deliver executive level progress and financial outcome reporting and dashboards for assigned portfolios.

Weighted 10% - Develop operational excellence reusable tools, standards, and playbooks.

Required Education & Experience (Knowledge, Skills, & Abilities):

Bachelor’s degree
Min 7 years direct experience
Certified Lean Six Sigma black belt
Strong background in Operational Excellence, Lean Six Sigma or structured problems solving methodologies
Ability to translate data into insights and portfolio development
Experience with formal change management methodology (i.e. Prosci, Kotter, CAP, etc..)
Proven track record driving improvement initiatives and influencing senior leadership to measurable outcomes
Experience influencing and partnering with senior leadership to shape strategy, align priorities, and drive accountability
Strong relationship builder at all levels
Strong communication skills both writing and verbal
Ability to create and deliver executive level presentations

Preferred Education & Experience (Knowledge, Skills, & Abilities):

Bachelor’s degree in Business, Engineering, Analytics, or related field
7+ years of experience
Change Management certification
Background in strategy and/or consulting
Experience with Power BI and creating executive dashboards
Experience with Clarity and JIRA for project and portfolio management
Experience with AI and Machine Learning

Job Environment & Physical Requirements:

Travel up to 10% of the time
Fully Remote

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

About the Company

State Employees' Credit Union

Provides consumer financial services and planning

State Employees' Credit Union is a not-for-profit financial cooperative owned by its members, serving North Carolina state employees and their families with consumer financial services and financial advisory offerings. Its products include checking, savings, loans, mortgages, credit, and payments, plus retirement and education planning, tax preparation, insurance, trust and estate planning, and investments through partners, accessible through 273 branch offices, 1,100+ ATMs, 24/7 member services by phone, a website, and a mobile app. It differentiates itself by being member-owned rather than shareholder-owned and by combining a broad set of financial products with extensive planning services through partnerships, supported by a wide geographic footprint. Its goal is to help its more than 2.6 million members obtain affordable, accessible financial services and trusted guidance to meet both short- and long-term financial goals.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Raleigh, NC
Founded: 1937

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