About the Team

DoorDash Digital Ordering is DoorDash’s first software-as-a-service business unit – offering a suite of services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels. 

The business is one of the fastest-growing segments within DoorDash, and yet is only scratching the surface of a generational opportunity to better serve hundreds of thousands of merchants across the Americas to help them grow their business and improve working lives in one of the country’s biggest industry sectors.

As a Strategy & Operations leader in this space, the Senior Manager will have the opportunity to help define and lead key strategic bets and initiatives to grow the business. You will work on both nascent, 0->1 bets and opportunities to scale our impact nationwide. Your work will be instrumental to helping transition DoorDash from a consumer marketplace to an industry-leading B2B SaaS company.

About the Role

As a Sr. Manager for DoorDash Drive’s Digital Ordering business, you will play a critical role in leading new products and pioneering new sales channels to accelerate growth. You will be responsible for identifying new growth opportunities, incubating them, proving market-fit and running the go-to-market. The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve Digital Ordering’s strategic goals.

You’re excited about this opportunity because you will…

• Lead high visibility, cross-functional projects that address Digital Ordering’s most unique and challenging questions
• Grow a high-potential offering within a high-growth business 
• Steer the Digital Ordering product roadmap informed by quantitative analysis and qualitative merchant feedback
• Develop and execute strategies related to how Digital Ordering fits into the broader industry landscape
• Analyze complex data sets paired with partner team feedback to provide insights and recommendations to our leadership
• Execute product testing and roll-outs on the ground with merchant partners
• Collaborate with stakeholders across DoorDash to align company-wide resources to refine platform capabilities
• Manage a team of strategy & operations colleagues 

We’re excited about you because…

• You imagine, develop, and execute on workstreams from start to completion with little oversight 
• You are resourceful and can engage other teams and resources to independently figure out answers to nebulous questions
• You oscillate easily from strategic considerations to tactical execution 
• Are a self-starter who is energized by a difficult problem 
• Have a passion for building
• You display extreme ownership across every workstream while ruthlessly prioritizing what will actually move the needle 
• You maintain a careful balance between attention to detail and swift execution
• You operate comfortably in ambiguous environments while maintaining a strong bias for action
• You communicate precisely dependent on audience and level of detail necessary to share 
• You collaborate effectively with cross-functional team members across the organization
• You represents the DoorDash brand with humility and a customer-first mindset
• Experience in a complex or high-growth environment required
• 7+ years of relevant experience 

We expect this position to be filled by 1/26/2025.

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