Senior Project Manager

Responsibilites

Project Management & Strategic Alignment

• Build and maintain high-level project plans with clearly defined milestones and deadlines.
• Track progress across teams and drive accountability to keep work on schedule.
• Keep the Director of Product informed on project status and timeline risks so they can manage stakeholder alignment and priority decisions.
• Support initiative and stakeholder meetings by preparing updates, surfacing open items, and tracking action items.

Daily Scrums & Team Coordination

• Facilitate daily stand-ups for delivery teams. Crosslake operates in a continuousflow model (no sprint cycles), with daily scrums as the primary coordination touchpoint.
• Ensure blockers are surfaced, owned, and resolved. Escalate risks and dependencies early.
• Help establish lightweight approaches to measuring developer productivity as the team increasingly leverages AI-assisted development.

Release Management & Partner Coordination

• Own the release checklist from readiness through deployment, ensuring the right reviews and sign-offs are completed before anything ships.
• Schedule and run deployment meetings with the external DevOps partner.
• Manage release communications, including advance notice, day-of updates, and post-release confirmation.
• Coordinate with the DevOps partner on release schedules, account setup, and configuration tasks.
• Ensure release documentation is maintained to support compliance requirements.
• Be available for nighttime and off-hours releases, managing coordination and escalation as needed.

Operational Discipline & Process Improvement

• Keep project tracking tools and release artifacts clean and reliable so teams and stakeholders can trust the data.
• Ensure time tracking is accurate and consistent across contributors, and that the data supports financial reporting and compliance workflows.
• Proactively identify where processes create friction and work to reduce it.
• Look for opportunities to automate repetitive tasks and document workflows clearly, including AI-enabled options where appropriate.

Qualifications

• 5+ years of experience in project management within a software development environment, with at least 2 years in a senior or lead PM role.
• Able to operate independently and make day-to-day delivery decisions without needing constant direction. You know when to handle something yourself and when to escalate.
• Strong ability to build project plans, track milestones, and hold cross-functional teams to deadlines.
• Comfortable facilitating meetings across technical and non-technical audiences.
• Familiarity with release management processes, including QA gating, stakeholder sign-offs, and deployment coordination.
• Experience with project tracking and time-entry tools (Jira and Tempo experience is a plus).
• Clear written communication skills.
• Comfortable managing external partner relationships and holding them accountable to timelines.
• A mindset oriented toward reducing friction, improving processes, and using data to inform decisions.
• Willingness to be available for off-hours releases and escalation support.

What success looks like

• Project plans with clear milestones are in place, and teams consistently meet their deadlines.
• The Director of Product has reliable, up-to-date project information to drive stakeholder conversations and priority decisions.
• Releases follow a consistent process with minimal last-minute scrambling.
• Project data and time entries are reliable enough that finance and compliance workflows run without rework.
• Partner activities are tracked and completed on schedule.
• The team experiences less process friction over time.