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Beth Israel Lahey Health

Integrated health system delivering care, education

Patient Transport

Full-Time
$17 - $22.88/hr+ Shift differentials + Call pay + Premium pay + Overtime pay
Junior
United States
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or equivalent is required.
  • A minimum of 1–2 years of related experience is required.
  • The role requires vaccination against influenza as a condition of employment.
Responsibilities
  • Transport patients between nursing floors and sections of the Radiology Department courteously, safely, and promptly, following patient-transport standards.
  • Place patients safely in wheelchairs and on stretchers.
  • Follow the Hospital Travel Ticket when transporting patients and ask the unit for clarification when necessary.
  • Communicate effectively with patients and family members to support patient comfort and safety.
  • Transfer patient care to appropriate Radiology personnel by recording each patient's name in the relevant logbook and speaking directly to receiving modality staff.
  • Follow the patient-identification policy by verifying two identifiers and matching information on each patient's name band.
  • Notify the nursing station when each patient leaves the floor and when each patient is returned.
  • Clean wheelchairs, stretchers, and oxygen tanks daily, ensure they are ready for use, and report equipment problems promptly to appropriate supervisory personnel.
  • Follow proper procedures during emergency codes, including Code 99 and Code Red, and emergencies within the Radiology Department.
  • Incorporate the organization's guiding principles, mission, and goals into daily activities and comply with clinic policies and departmental behavioral expectations.
  • Maintain courteous and effective interactions with colleagues and patients and adhere to customer-service standards.
  • Demonstrate understanding of the job description, performance expectations, and competency assessment.
  • Participate in departmental or interdepartmental quality-improvement activities and successfully complete mandatory education.
  • Perform other duties as needed or directed to meet departmental needs.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.