Executive – Guest Service
About the job
- Assist residents with check-in and check-out procedures.
- Ensure all residents are attended to at the Front Desk.
- Issue apartment access key cards.
- Attend to and anticipate residents’ queries and needs.
- Provide recommendations on nearby amenities and places of interest, and assist residents with travel, tour, and restaurant reservation arrangements.
- Manage residents’ accounts, information, and apartment availability in the system.
- Perform simple bookkeeping.
- Make and confirm reservations.
- Assist with the onboarding process for new employees.
- Respond to queries through walk-ins, emails, and calls, and assist with requests.
- Handle and record resident feedback and complaints, referring them to supervisors and managers.
- Receive and convey messages to residents promptly.
- Safekeep cash and residents’ valuables and belongings.
- Perform related tasks as assigned.
About the company
CapitaLand Investment (CLI) is a global real estate investment manager that operates on an asset-light, fee-based model. It manages real estate assets and investments for clients, earning fees and performance-based revenues instead of owning and developing properties itself. It differs by separating capital-intensive development from its asset-management platform, using scale in asset management and lodging across a diversified portfolio. Its goal is to be a leading global platform for real estate investment management, unlocking value for shareholders and giving clients broad access to real estate across geographies and sectors.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Singapore, Singapore
Founded
2000
Get referred to CapitaLand
See people who can refer or advise you
Simplify's Take
What believers are saying
- 1H 2026 operating PATMI rose 13% to S$293 million, driven by fee income.
- Income Insurance awarded CLI a S$2.4 billion mandate in April 2026.
- 30 Jun 2026 FUM reached S$128 billion, supporting recurring management fees.
What critics are saying
- China remained under pressure in 1H 2026, forcing higher revaluation losses.
- CLI targets S$7 billion-S$9 billion divestments, exposing it to weak pricing and discounts.
- If mandates slow after 2026, fee growth stalls and asset-light scaling breaks.
What makes CapitaLand unique
- CLI’s asset-light model converts assets into fee income across listed and private funds.
- Its 11 Aug 2026 RMB3.15 billion China Commercial Private REIT anchors onshore capital access.
- Temasek-backed scale and 40-plus markets give CLI tenant, funding, and mandate advantages.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Professional Development Budget
Wellness Program
Growth & Insights and Company News
6 month growth
15%1 year growth
15%2 year growth
15%IFS Capital has launched its first S$79 million loan securitisation programme backed by Singapore real-estate-secured MSME loans. DBS arranged the transaction, with CapitaLand Investment acquiring the entire senior note tranche. The Singapore-listed private credit specialist will sell a pool of loans into a special purpose vehicle whilst retaining mezzanine and subordinated notes. This structure allows IFS Capital to recycle capital into new MSME lending and improve capital efficiency. The transaction marks a milestone for Singapore's securitisation market, potentially improving MSME credit access. IFS Capital operates across Southeast and East Asia, offering working capital, asset-based and property-secured loans to micro, small and mid-size enterprises through offices in Singapore, Malaysia, Thailand, Indonesia and Hong Kong.
K&L Gates has advised Ally Logistic Property (ALP).Ally Logistic Property (ALP), a global pioneer in smart logistics infrastructure based in Asia, has secured a strategic investment…
2026/01/08by ALPTAIWAN – January 8, 2026 – Ally Logistic Property (ALP), a global pioneer in smart logistics infrastructure based in Asia, today announced a strategic investment from CapitaLand Investment (CLI), a leading global real asset manager with a strong foothold in Asia. This investment elevates the existing partnership between the two companies and will further accelerate the transformation and upgrading of the smart logistics sector across Asia Pacific (APAC).Following this investment,
CapitaLand Investment has closed its second onshore sub-fund, China Retail RMB Fund I, under the CLI RMB Master Fund, securing RMB1 billion ($183 million) in commitments. The fund is expected to add RMB1.48 billion ($271 million) to CLI's funds under management when fully deployed. CRF I will acquire CapitaMall Xinduxin in Qingdao as its seed asset. The retail property spans 141,000 square metres with 99.6% committed occupancy and direct subway access. CLI will continue managing the asset. Since 2021, CLI has raised nearly RMB55 billion ($10 billion) of domestic capital across nine onshore funds. The company has recapitalised approximately RMB6.7 billion ($1.2 billion) of Chinese assets this year, recycling capital for reinvestment. CLI's first sub-fund closed in September with RMB1.74 billion in funds under management.
CapitaLand Investment Limited (CLI) has listed China's first international-sponsored retail C-REIT, CapitaLand Commercial C-REIT, on the Shanghai Stock Exchange, raising RMB2.3 billion. This strengthens CLI's position in the Asia Pacific market. The IPO is expected to yield a 4.40% distribution for FY 2025. CLI also closed its first sub-fund under the RMB Master Fund, focusing on income-producing assets, with plans for a second sub-fund targeting retail assets in 2025.