Full-Time

Revenue Operations Specialist

Posted on 5/25/2024

User Interviews

User Interviews

51-200 employees

Platform for user research participant recruitment

Consumer Software

Mid

Remote in USA

Required Skills
Sales
Hubspot
Salesforce
Marketing
Data Analysis
Requirements
  • 3+ years of experience in a GTM Operations function (Revenue, Marketing, Sales, Customer Success) or related space
  • Experience with Salesforce administration and analytics such as process builder, flows, validation rules, and reports/dashboards
  • Understanding of multiple tools in the tech stack or excited to learn them (Chili Piper, Hubspot, Apollo, Outreach, Clearbit)
  • Experience implementing workflow changes with GTM teams
  • Exceptional analytical, critical thinking, and problem-solving skills
  • Self-starter, able to wrestle clarity from ambiguity and deliver high-quality results
  • Enjoys working and collaborating with team members across various functions
  • Excited about being remote
Responsibilities
  • Operationalize effective campaign launches across various channels including email, events, webinars, cold-outbound, landing pages, and more
  • Ensure data integrity within User Interviews GTM tools and regularly audit properties and objects within the systems to maintain system health
  • Track and report on key performance metrics, providing insights and suggestions for continuous improvement
  • Work closely with stakeholders to build, automate, maintain, and optimize processes within the GTM engine
  • On-going or ad-hoc tech stack troubleshooting, integration health and improvements, license provisioning, and end-user support
  • Regularly evaluate and update documentation for standard operating procedures
  • Train end-users on new processes and monitor adoption of systems and adherence to standard procedures
  • Support headcount planning based on sales capacity, prospect demand, and attainment towards company goals

User Interviews operates at the forefront of user research by providing a platform that connects researchers with participants, alongside powerful CRM automations and panel software for managing and scaling research efforts. Its focus on streamlined participant recruitment and engagement using advanced automation technologies creates a dynamic and efficient work environment. Furthermore, the company stands as an industry leader in creating seamless connections between researchers and participants, making it an attractive workspace for those interested in contributing to innovative user research and technological advancements.

Company Stage

Series B

Total Funding

$43.5M

Headquarters

New York, New York

Founded

2015

Growth & Insights
Headcount

6 month growth

6%

1 year growth

25%

2 year growth

48%