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Barrière

Luxury hotels, casinos, restaurants, and leisure

Guest Relations

Hotel Guest ServicesPosted on Nov 13
Full-timeCannes, FranceIn-person

About the Job

Requirements

  • Hospitality training is required.
  • Previous experience in a high-end establishment in a guest-reception role is required.
  • Fluency in English is required.
  • A polished professional appearance is required.
  • Knowledge of Opera Cloud is an advantage.
  • The candidate should demonstrate interpersonal skills, discretion, organization, and rigor.
  • The candidate should be curious and welcoming, and stay informed about local news and events.

Responsibilities

  • Welcome, accompany, and assist guests throughout their stay.
  • Continuously ensure guests’ well-being and the quality of their experience.
  • Manage requests, complaints, and special situations diplomatically and efficiently.
  • Track and update guest information.
  • Coordinate special guest attentions and VIP arrivals.
  • Work closely with the Reception team and other departments.
  • Follow and apply the establishment’s quality standards.

Desired Qualifications

  • Knowledge of Opera Cloud.

About the Company

Barrière

Luxury hotels, casinos, restaurants, and leisure

Barrière is a French luxury hospitality and leisure group that operates hotels, casinos, restaurants, bars, spas, and golf courses. It creates all-in-one destinations by combining lodging with on-site dining, gaming, wellness, and entertainment, anchored by iconic properties like Fouquet’s. The company differentiates itself through a century-long, family-owned heritage and a vertically integrated mix of luxury assets across destinations. Its goal is to preserve its legacy while expanding internationally to offer premier experiences that blend hospitality, gastronomy, well-being, entertainment, and culture.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Cannes, France
Founded
1980

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