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Investment Property Group

Assistant Community Manager Manufactured Housing Community

Real Estate Property ManagementPosted on Nov 10
Full-timeRichland, WA, USA

About the Job

Requirements

  • At least 1 year of experience assisting at a manufactured housing or multifamily community with 100 or more units.
  • Strong interpersonal skills to foster positive relationships with residents and collaborate effectively with team members.
  • Time-management and problem-solving skills.
  • Ability to resolve conflicts and complaints and provide customer service tailored to the community demographic.
  • Experience with rent collection and delinquency management.
  • Ability to identify areas for improvement and suggest ways to improve property efficiency, productivity, and profitability.
  • Ability to provide responsive customer service, address tenant needs, and engage with the community.
  • Ability to handle complaints and uphold community standards.
  • Verbal and written communication skills to interact with tenants, contractors, and local authorities.
  • Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
  • Proficiency in property management software, such as Manage America, CRM, Blue Moon, Rent Café, Vendor Café, or Client Central.
  • A valid driver's license.

Responsibilities

  • Represent Investment Property Group positively and professionally.
  • Drive daily sales and marketing efforts to promote and sell available homes within the community.
  • Conduct community tours and engage prospective buyers professionally and enthusiastically.
  • Work occasional weekend hours as needed to support open houses, pool operations, and the RV site, with flexible weekday hours to maintain a 40-hour work week.
  • Work alongside the Community Manager to ensure daily activities, property resources, and operational tasks are handled efficiently.
  • Oversee rent collections, maintain accurate ledgers, follow up on delinquent accounts, and coordinate eviction proceedings as necessary.
  • Assist with applications, leasing for new move-ins and renewals, and wait-list management while ensuring accuracy, compliance, and a positive resident experience.
  • Conduct daily property walks to inspect common areas, ensure they are clean, safe, and well-maintained, document findings, and take appropriate corrective action.
  • Conduct annual or more frequent unit inspections and follow-ups, document findings, and take appropriate corrective action.
  • Meet with residents and respond to their concerns, requests, and complaints.
  • Interact professionally, with integrity and respect, with residents, team members, vendors, and community stakeholders.
  • Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.

Desired Qualifications

  • Bilingual proficiency in Spanish and English is preferred but not required.

About the Company

Company size
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Company stage
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Total funding
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Founded
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