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Lighthouse

Hospitality revenue management and direct-booking platform

Sales Development Representative

Full-Time
$55k/yr+ OTE: $76000
Entry
Denver, CO, USA
Hybrid
Sales & Account ManagementSales Development Representative

About the job

Requirements
  • High energy with a passion for building relationships and connecting with people.
  • Professional communication skills, both written and verbal.
  • Highly organized, with a strong attention to detail.
  • A desire to pursue a career in sales.
  • Strong prioritization skills with a demonstrated ability to effectively manage multiple activities simultaneously.
  • Self-motivated team player with a proven ability to work both as an individual and as part of a team.
  • Demonstrated coachability and a desire for continuous improvement.
Responsibilities
  • Drive growth through qualifying leads for the Account Executives.
  • Be the first impression between key hotel brands and Lighthouse and spread awareness of Lighthouse across the industry to build the sales pipeline.
  • Help refine and expand Lighthouse's Sales Development function.
  • Conduct research on key contacts in the hospitality industry, specifically hotel chains and their management companies.
  • Use news, industry trends, and company updates to put together well-crafted messaging for key contacts.
  • Make outbound calls, send LinkedIn messages, and craft highly personalized emails to prospective clients. This role will require maintaining a high volume of activities while maintaining the highest quality of outreach.
  • Proactively seek new business opportunities for Lighthouse.
  • Identify the needs of prospective clients, and qualify both inbound and outbound leads.
  • Get prospects excited to meet with Business Development Managers, as well as executing a strong handoff to the sales team.
  • Work closely with Lighthouse’s Marketing team to generate leads and follow up with prospective clients after trade shows, webinars, and other events and campaigns.
  • Work cross-functionally with Regional Sales Managers, Account Executives, and the marketing team to optimize Lighthouse’s sales process and win rate.
Desired Qualifications
  • Experience in the hospitality industry.
  • Prior experience as an SDR, or in sales.
  • Experience using Salesforce or another CRM tool.

About the company

Lighthouse provides a unified software platform for the hospitality industry that combines hotel market intelligence, demand signals, competitive rates, revenue management, performance benchmarking, and direct-booking tools in one workspace. It helps hotel groups, regional chains, and independent properties forecast demand, optimize pricing, monitor market position, and increase direct bookings. The product includes AI features like Ernest, an AI teammate for answering business questions and handling automated tasks, alongside dedicated pricing, performance, and direct-commerce tools. Lighthouse differs from competitors by offering all these revenue-management and market-insight capabilities in a single integrated platform, focused on actionable data across the entire revenue journey. The company’s goal is to help hospitality teams improve forecast accuracy, set better prices, and grow direct bookings and overall revenue.

Company Size

1,001-5,000

Company Stage

Series C

Total Funding

$470M

Headquarters

London, United Kingdom

Founded

2012

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Simplify's Take

What believers are saying

  • 2024-11-21 KKR's $370 million investment funds acquisitions, product launches, and global expansion.
  • 2026-09-21 Ernest remains in beta, creating a large expansion pipeline through 2026.
  • 2026-03-04 ChatGPT direct-booking and 2026 AI-visibility products strengthen Lighthouse's direct-channel narrative.

What critics are saying

  • Ernest relies on 500-plus integrations; stale PMS data corrupts recommendations immediately.
  • 2025-04-16 The Hotels Network and Hotelrank.ai acquisitions create integration drag and product overlap.
  • OpenAI and Google own traveler discovery; Lighthouse gets reduced to a backend widget by 2027.

What makes Lighthouse unique

  • 2026-06-09 Ernest turns fragmented hotel systems into a single action layer.
  • 2025-04-16 The Hotels Network adds direct-booking marketing to Lighthouse pricing intelligence.
  • 2026-05-28 Hotelrank.ai tracks hotel visibility across ChatGPT, Gemini, and Anthropic.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Unlimited Paid Time Off
  • Flexible Work Hours
  • Hybrid Work Options
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Parental Leave
  • Referral Bonuses

Growth & Insights and Company News

6 month growth

2%

1 year growth

0%

2 year growth

0%
Associated Press
Jun 9th, 2026
Lighthouse launches Ernest, AI teammate that transforms general AI into hospitality performance tools

Lighthouse, a commercial operating platform for travel and hospitality, has launched Ernest, an AI assistant designed to bridge general AI models with hotel-specific operations. The system delivers intelligence, recommends actions and automates tasks across existing hospitality platforms. Ernest functions as a conversational interface that analyses data from property management systems, central reservation systems and booking channels. It provides competitive analysis, demand signals and management presentations whilst offering strategic recommendations based on hospitality context. With user approval, Ernest can automate tasks across more than 500 platform integrations. The AI assistant is currently available in beta for select customers, with broader global availability planned throughout 2026. Lighthouse positions Ernest as addressing fragmented systems and repetitive work facing revenue, marketing and distribution teams.

Lodging Magazine
May 28th, 2026
Lighthouse acquires Hotelrank.ai to help hotels track AI platform rankings and boost direct bookings

Lighthouse has acquired Hotelrank.ai, adding real-time analytics to its Connect AI solution. The integration enables hotels to monitor their rankings, perception and booking performance across AI travel platforms including ChatGPT, Gemini and Anthropic. Hotelrank.ai tracks how properties appear in AI-generated responses, monitoring citations, rankings and competitive positioning. Hotels can now measure their AI visibility scores, analyse direct versus OTA link distribution, and benchmark against competitors. The combined platform allows hotels to optimise for AI-powered discovery and direct bookings. CEO Sean Fitzpatrick stated that hotels mastering "agentic discovery and conversion" early will gain competitive advantage. The solution aims to prepare properties for future autonomous AI agent bookings, enabling them to capture increased demand from this emerging channel.

LiveLawBiz
Apr 8th, 2026
CCI approves Citrus Investment's 0.4% stake increase in Hitachi Construction Machinery and HCJI takeover

The Competition Commission of India has approved a transaction involving Citrus Investment LLC and Hitachi Construction Machinery Co Ltd. Under the deal, Citrus will acquire an additional 0.4% stake in Hitachi Construction Machinery through stock market purchases and take sole control of HCJI Holdings KK, a joint venture previously jointly owned. Citrus is an investment firm that holds shares without operating businesses. Hitachi Construction Machinery is a listed manufacturer of construction equipment, whilst HCJI functions solely as a holding entity. The regulator said a detailed order will follow.

Associated Press
Mar 4th, 2026
Hotels can now take commission-free bookings directly through ChatGPT via Lighthouse's new app

Lighthouse has launched The Hotels Network app, the first direct booking application for hotels within ChatGPT. Powered by Lighthouse's Connect AI engine, the app enables hotels to present brand-controlled content, live rates and commission-free bookings directly in AI conversations. The app operates on a flat-fee subscription model with zero booking commissions and is available to hotels worldwide. It allows properties to control their brand narrative, display direct rates and answer traveller queries inside ChatGPT, which now reaches over 800 million users globally. Built on the Model Context Protocol standard, Connect AI creates a live data bridge between hotels and AI platforms, ensuring recommendations draw on accurate, real-time property information rather than scraped summaries. The app is now live in the ChatGPT App Directory.

PhocusWire
May 28th, 2025
Moving Beyond Points: The State Of Hotel Loyalty Programs

The points-based loyalty program—once the gold standard of. guest retention—may no longer be the universal magnet it once was. In today’s. fractured hospitality landscape, loyalty is becoming more personal, digital and