Field Reimbursement Director

Central Region: TX, CO, AZ, UT, OK, AR, WY and portions of NM, NV, KS, WA, ID, IA

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV.  We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care.  We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.

We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.

While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.

ViiV is seeking an experienced, strategic and execution-focused leader for a Field Reimbursement Director role in the Central Region of the country. 

This first line leader will support our LAI brands by leading a team of Field Reimbursement Associate Directors aligned to the Central region. The role is accountable for advancing prioritized account strategies, accelerating customer implementation readiness, and driving measurable post-prescribing outcomes through strategic deployment of team resources and cross-functional collaboration.  The ability to act as an agent of change and see the bigger picture of ViiV’s portfolio-wide strategy will be essential to delivering success in this role.  Additionally, the ability to navigate within a complex external environment and to demonstrate strong leadership to effect optimal business implementation solutions will be critical.  It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with appropriate national and regional post prescribing goals.

Successful outcomes will include recruiting, hiring and leading a high impact team of Field Reimbursement Associate Directors who execute transformational implementation initiatives with our prioritized campus customers and are aligned to ViiV’s mission of leaving no person with HIV behind. This will be achieved through driving a culture of employee engagement and accountability against post prescribing business objectives and enabling the team to work within an integrated account management framework to support implementation and delivery of long acting injectable therapies across evolving acquisition, reimbursement, and site of care models.

Success in this role requires advancing prioritized account strategies, removing implementation barriers, deploying resources against the highest impact opportunities, and delivering measurable customer and business outcomes.  The Field Reimbursement Director serves as a strategic leader within an integrated account management framework and influences performance through effective coaching, execution discipline, and cross-functional partnership.

Key Relationships to Drive Success (Internal & External)

• Market Access Leadership

• Associate Directors, Field Reimbursement (ADFR)

• Associate Directors, Field Reimbursement – Corporate Accounts (VCART)

• Payer Field Teams (National and Regional)

• Market Access Account Integration

• Trade & Distribution 

• Corporate Account Directors

• Specialty Pharmacies

• Reimbursement Patient Support Services

• Alternate Sites of Care

• Brand and Payer Marketing

• Regional Sales Leaders and Territory Account Management Team

• Regional Medical Directors and Medical Science Liaison (MSL)

• Community Engagement Directors and Community Engagement Specialist (CES)

• C&D Suite Organized Customer Groups including IDN’s and large Medical Groups

Responsibilities
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

Managing the Business and Driving Post Prescribing Performance

• Lead execution of prioritized account strategies through coaching, inspection, and development of a team of Associate Directors, ensuring focused action against implementation barriers and measurable customer outcomes.

• Partner with key customer stakeholders to accelerate implementation readiness, optimize operational processes, and support sustainable adoption of long-acting injectable therapies.

• Prioritize and customize regional investments/resources (People and Implementation Solutions) in a manner which optimizes post prescribing growth of the local market based upon identified opportunities as a result of evolving business environment. 

• Deliver and adapt execution plans to achieve post prescribing performance goals and objectives utilizing; KPIs, scaling of successes, implementation problem solving, etc.

• Establish and lead cohesive and comprehensive Patient Access and Affordability Strategy based on key coverage, coding, payment, product acquisition and affordability dynamics for ViiV Healthcare products in assigned geography and provide leadership support for case escalations to deliver an exceptional implementation experience

• Understand and Integrate Regional healthcare ecosystem trends into business plans (payer – public and private, local economics, health-system & providers – including value and quality, and competition) to maximize success.

• Develop executive customer relationships that advance implementation readiness and strategic account objectives.

Managing a Post Prescribing Performance and Engagement Culture

• Recruit, hire and develop a high performing team of ADFRs. Build team capability for current and future needs, including attracting, identifying and developing a diverse talent pool.

• Create a coaching culture centered on accountability, execution excellence, and talent development.  Coach leaders to identify customer barriers, prioritize opportunities, execute strategic moves, inspect progress, measure outcomes, and create accountability for sustained performance improvement.

• Set the tone and culture of the team, role model ViiV Expectations, and lead successfully through organizational change while maintaining engagement, accountability, and business performance.

• Implement corrective action as appropriate to meet business needs and improve performance.

Compliance Accountabilities and Values Based Culture

• Identify and manage risks, while allocating resources and executing on priorities.

• Understand Regional (State level) regulatory environment and required changes for execution to stay compliant.

• Escalate issues and risks and inform centrally when needed; create a ’speak up’ culture.

• Implement Compliance and ViiV Risk Framework as applicable at regional level.

• Communicate SOPs and ensure ViiV policies are followed, e.g. recognition, reward, discipline, people policies, mandatory training.

• Aligning to and exemplifying ViiV’s core values with every interaction, both internal and external.

Why You?

Basic Qualifications

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s Degree & 5 plus years as a Customer Facing First Line Leader and Coach across 2 plus Business Units

• Proven ability to drive results through cross-functional influence and matrix leadership.

• Strong coaching and talent development capabilities with a track record of building high-performing teams.

• Experience developing and executing strategic account plans that deliver measurable customer and business outcomes.

• 2 plus years transformational leadership experience

• Experience working with internal and external customers that requires knowledge of rules and regulations that govern provision of reimbursement support services

• Ability to travel up to 70%

• Valid Driver’s License

Preferred Qualifications

If you have the following characteristics, it would be a plus:

• Proven success leading through organizational transformation and change.

• 5 years' experience developing and/or providing coverage, coding and payment information to provider customers for specialty injectable/infusible medicines.

• Expertise in payer policy, coverage, coding, billing, and payment requirements for specialty injectable/infusible medicines, including the ability to train and communicate these concepts effectively across stakeholders.

• Knowledge of reimbursement support service regulations, compliance requirements, and risk mitigation practices.

#LI-ViiV

#LI-GSK

Skills

Data to Insights, Digital Fluency, Market Access Strategies, Matrix Leadership, Payer Evidence, Pricing Strategies, Scientific LiteracyThe US annual base salary for new hires in this position ranges from $180,000 to $300,000. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process.

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. 

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities.

Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - [email protected]

ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies

ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/