Microsoft MSD CRM Senior
Ernst & Young
Microsoft MSD CRM Senior
Ernst & Young
Global professional services: consulting, assurance, tax
Job purpose:
A D365 CRM Architect with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing).
Your client responsibilities:
• Work on CRM engagements to design the next generation digital architecture
• Be involved in analyse and design phases of a project
• Responsible for collaboration with client teams to understand the business requirements and translate it to solutions.
• Execute & participate in application design sessions and make solution recommendations
• Deep understanding of Integration & Data Migration methods/tools within D365 CRM
• Deep knowledge of configuring and customizing CRM application
• Develop CRM Application using. Net Plugins/ASP.Net extensions
• Ensuring that design is in line with the business requirements
• Work cooperatively in a team environment
• Remain flexible on changing workloads
Your people responsibilities:
• Building a quality culture
• Foster teamwork and lead by example
• Training and mentoring of project resources
• Participating in the organization-wide people initiatives
Key skills:
• Minimum 5+ years of CRM Configuration & Customization experience is must.
• Must have done hands-on development – writing plugins & client-side JavaScript
• Must have done worked on large transformation programs in onshore offshore delivery model
• Must have worked on client facing engagements
• Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM)
• Experience in agile delivery and deployment, continuous integration and build processes
• Familiar with relational database concepts and SQL
• Strong analytical and problem-solving skills; ability to work creatively in problem solving environment
• Excellent written and verbal communication skills
• BE/B.Tech. /MCA/MBA with a sound industry experience of 8+ years
Preferred skills:
• CRM Configuration & Customization (Plugins, JavaScript)
• D365 CRM Certified
• Typescript
Global professional services: consulting, assurance, tax
EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.
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