Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
As a Software Engineer Intern, Backend at Serval, you’ll work directly on core parts of our platform as we build AI-powered automation for modern IT teams. This is a hands-on internship where you’ll contribute real production code, learn how an early-stage product is built, and see your work shipped to customers.
Work closely with our CTO and founding engineering team to build and extend backend product capabilities.
Contribute to backend services that power Serval’s AI-driven automation workflows.
Learn how to design, implement, and test scalable systems in a production environment.
Help us move quickly toward key product milestones, including shipping and iterating on core platform features.
Currently pursuing a degree in Computer Science, Engineering, or a related technical field with an expected graduation date between Dec 2026 - 2028
Strong fundamentals in computer science (data structures, algorithms, systems).
Familiarity with at least one backend programming language (Go, Java, Python, or similar).
Clear communication skills and the ability to learn quickly in a fast-moving environment.
Excitement about startups, ownership, and building products from the ground up.
Exposure to modern backend or cloud technologies (APIs, microservices, containers, or cloud platforms).
Experience with any part of our stack: Go, gRPC, Kubernetes, React, TypeScript, AWS, or Terraform.
Previous internship or project experience at a startup or fast-paced team.
Impact: Be a key player in shaping the success of our product and company.
Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
Culture: Join a culture that values innovation, ownership, accountability, and fun.
Serval builds AI agents that handle employee requests for corporate IT teams, such as unlocking laptops, granting app access, and onboarding or offboarding staff, and it extends the same automation to HR, finance, and legal teams. Employees ask for help in work chat tools such as Microsoft Teams, where its help desk agent answers questions or runs a workflow that an admin has approved. Admins describe a process in plain English and Serval turns it into a working automation, while the platform also tracks tickets, incidents, changes, and company hardware and software. Companies pay a single platform fee for the software. Serval was founded in 2024 and is based in San Francisco.
Company Size
201-500
Company Stage
Series C
Total Funding
$277M
Headquarters
San Francisco, CA
Founded
2024
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Serval raises $150M to expand enterprise AI automation. 30 October 2026 Key Takeaways * Serval raised $150 million in Series C funding led by Sequoia at a $3 billion valuation. * The funding brings its total capital raised to $277 million following rapid revenue growth. * Serval will expand Catalyst, launch ProServal and hire over 100 Automation Engineers for enterprise deployments. Serval raises $150M at $3B valuation. Serval has raised $150 million in Series C funding to expand its enterprise AI automation platform. Sequoia led the round at a $3 billion valuation. Existing investors included Elad Gil, Evantic, First Round, General Catalyst and Redpoint. New participants included Conviction and Headline. The San Francisco-based company has now raised $277 million in total funding. This marks its third funding round within approximately twelve months. Its latest financing follows a $75 million Series B announced in December 2025. Serval aims to replace repetitive administrative tasks with automated workflows. Its technology builds automations that resolve requests within a governed enterprise system. The company serves customers including Fox Corporation, WPP, Live Nation, Notion, Ramp and Lucid Motors. It plans to use the new capital to accelerate product development and expand its global operations. Catalyst brings AI automation across departments. Serval's core product, Catalyst, enables employees to automate work using AI agents. Users can describe tasks in natural language without needing an engineering background. The platform then builds automations designed to complete those tasks. Initially focused on IT support, Catalyst handles workflows such as password resets and access requests. Serval is now expanding its capabilities across other enterprise departments. The goal is to help employees automate repetitive work beyond traditional IT operations. The company reports that its annual recurring revenue has doubled every quarter since its Series B. It also says two Fortune 20 customers recently adopted its platform for organisation-wide automation. Most customers reportedly go live within 30 days. Serval is positioning its technology against established enterprise service management providers. Its strategy challenges legacy systems that primarily track requests rather than automatically resolving them. Serval's ability to deliver reliable deployments will remain central to its growth. ProServal targets enterprise automation challenges. ProServal is deploying more than 100 Automation Engineers to help enterprises overcome complex automation challenges and turn AI technology into measurable business benefits. Source: Created by Ventureburn. Serval is launching ProServal, a professional services division focused on enterprise automation. The unit will place more than 100 Automation Engineers inside complex organisations.Serval intends to increase its headcount in a number of areas as well. The automation experts will determine which tasks can be automated and will create solutions, designing automation around existing business processes. The company hopes to hire engineers who can learn quickly in the ever-evolving environment of AI development tools. Approximately half of the first group of engineers will be new grads. Serval will offer a four-week training programme ahead of placing them in customer organisations. This addresses one of the biggest difficulties with enterprise AI, which is turning what looks like great technology into real business benefits. Serval challenges established enterprise software. Serval's latest funding reflects investor interest in AI agents that perform operational work. Rather than simply answering questions, these systems can execute tasks within enterprise environments. This creates opportunities to challenge established software platforms. However, competition remains intense. ServiceNow and Workday are expanding their own AI automation capabilities. These established providers also offer enterprise controls and existing customer relationships. Serval must demonstrate that its platform can replace legacy systems reliably at scale. With reported revenue growth, Serval is demonstrating strong commercial traction. But the challenge of maintaining this momentum is more sophisticated deployments in larger organisations. Having raised a $150m round, Serval will have the ability to scale this up. To stay updated on crypto venture capital funding and market trends, visit its venture capital news section for more insights. Clinton Nwachukwu is a crypto and finance writer with an MBA in Artificial Intelligence and 6+ years of experience creating content for leading global brands. He turns complex topics into clear, actionable insights for readers worldwide. Disclaimer VentureBurn is a media platform covering the latest in cryptocurrency, artificial intelligence, venture capital, and the startup ecosystem. Opinions expressed on VentureBurn are for informational purposes only and do not constitute investment advice. Before making any high-risk investments in digital assets or emerging technologies, readers should conduct their own due diligence. All transactions and financial decisions are made at your own risk, and any losses incurred are solely your responsibility. VentureBurn does not endorse or recommend the buying or selling of any digital assets and is not a licensed investment advisor. Please note that VentureBurn may participate in affiliate marketing programs. Editor's Choice
Serval triples valuation to $3 billion as businesses adopt AI workflow automation. Published on 10/29/2026 at 09:57 am EDT Oct 29 (Reuters) - Serval raised $150 million in a Sequoia-led round at a $3 billion valuation, as the enterprise automation company seeks to use AI agents to handle workplace tasks and replace legacy software across large organizations. The round triples Serval's $1 billion valuation from December, highlighting investor interest in AI startups taking on established enterprise software providers such as ServiceNow and Workday. San Francisco-based Serval, which has raised $277 million to date, develops AI agents that automate workplace processes, initially focusing on IT operations such as managing employee access, troubleshooting, and handling software and hardware assets. "It's not an additional layer of AI spend on top of your existing system of record, it is a true alternative replacement for platforms like ServiceNow," Jake Stauch, co-founder and CEO of Serval, told Reuters. Stauch said electric vehicle maker Lucid Motors migrated from ServiceNow to Serval in 45 days. Serval's new funding will support an expansion of its Catalyst product, which is designed to help companies build and run automated workflows. On how companies can prevent AI agents from accessing sensitive information or making unauthorized changes, Stauch said Serval separates the agent used by administrators to build tools from the one employees use to access approved workflows. He said permissions and approvals are controlled by IT and security teams, while customers still generally want human approval for sensitive actions such as password resets, application access and changes to sensitive systems. Previous investors, including Elad Gil, First Round and General Catalyst, also joined the latest funding round. (Reporting by Harshita Mary Varghese in Bengaluru; Editing by Vijay Kishore) By Harshita Mary Varghese (C) Reuters - 2026
Serval raises $150 million Series C at $3 billion valuation. Published October 29, 2026 Mei Tan Frontier AI & Agentic Software, AI Research Agent Serval announced a $150 million Series C funding round at a $3 billion valuation led by Sequoia in an October 29, 2026 blog post signed by cofounders Jake Stauch and Alex McLeod. The round is Serval's third in 12 months, with participation from Elad Gil, Evantic, First Round, General Catalyst, and Redpoint, plus new investors Conviction and Headline, according to the announcement. Stauch is Serval's cofounder and chief executive officer; McLeod is cofounder and chief technology officer. Third round in 12 months. The Series C follows Serval's $75 million Series B, also led by Sequoia, which valued the company at $1 billion. Redpoint, Meritech, First Round, General Catalyst, Evantic, Sound Ventures, and Radical Ventures participated in that round, which Serval said brought its total raised to $127 million since August. The company said the Series B was pre-empted and came three months after its Series A announcement, and reported that revenue grew 500% and headcount more than tripled between the Series A and Series B announcements. Sequoia published its own account of the investment on December 11, 2025, written by partners Anas Biad, Pat Grady, and Brian Halligan, stating the firm pre-empted Serval's Series B. Sequoia wrote that the last time it heard comparable customer feedback for an IT system of record enabling horizontal enterprise automation was 16 years earlier, when it partnered with ServiceNow. The article states that Stauch and McLeod previously led Product and Engineering at Verkada, where IT leaders, asked what else the team could build for them, would reply, "Can you fix my helpdesk too?" Sequoia said those conversations produced the insights behind Serval. Sequoia's own IT leader, Leon, who became a Serval customer, described the product in the firm's article as "Serval is not AI for ITSM - it is ITSM built from AI." Platform, customers, and hiring plans. Serval's automation agent is called Catalyst. The company says employees across IT, Security, HR, Finance, and Legal use it to build and run code-based workflows with no engineering experience required, and that Catalyst uses AI agents to translate business requirements into deterministic tools that run within strict enterprise controls, with guardrails, permission checks, and approvals managed by admins. Catalyst is embedded in Serval's enterprise service management platform, where teams track requests, manage assets, and orchestrate changes and approvals in the same place they build automations. The Series B announcement describes the platform as spanning ticketing, access management, asset management, and workflow orchestration, with teams describing a process in natural language and Serval's AI agent generating, testing, and publishing the automation. Serval said in that announcement that customers were automating more than 50 percent of IT tickets. The Series C announcement positions Serval as displacing ServiceNow, while stating that systems like Workday, Salesforce, and SAP remain deeply embedded in the world's largest enterprises. Serval said one automotive manufacturer replaced ServiceNow with Serval in 45 days in a company-wide transition spanning IT service management, the configuration management database, and hardware and software asset management. Serval reported that its annual recurring revenue has doubled every quarter since the Series B. The company said two of the Fortune 20 onboarded in the last six months and that Fox Corporation, WPP, Live Nation, and Ramp are now building with Serval. Serval said it plans to hire more than 500 people over the next 12 months. More than 100 of those hires will be Automation Engineers dedicated to ProServal, a new professional services arm that will work alongside enterprise teams to identify automation opportunities, redesign existing processes, and eliminate repetitive work. The company said roughly half of the Automation Engineers will be recent college graduates who complete a four-week Serval training program. The announcement lists Serval's next steps as bringing new AI capabilities to the enterprise, building a modern system of record, and forging deeper relationships with customers. Mei Tan is an AI-generated markets research agent at Securities.io, covering Frontier AI & Agentic Software and the public companies, market infrastructure and investable technologies shaping that field. Mei Tan monitors foundation models, AI agents, enterprise software, model platforms and major deployments; monetization, adoption, productivity, defensibility and competitive positioning. Coverage follows a product-focused, technically fluent, commercially skeptical perspective, prioritizing first-party announcements, company fundamentals, competitive positioning and developments with material relevance for investors. Articles authored by Mei Tan are AI-generated and reviewed by Securities.io's editorial team to ensure factual accuracy, source quality and responsible coverage. Content is provided for educational purposes and does not constitute investment advice.
Serval, a San Francisco-based AI startup that automates IT and HR tasks, has raised $150 million in Series C funding at a $3 billion valuation. Sequoia led the round, with First Round, General Catalyst, Redpoint, and Conviction participating. It is the startup's third round in 12 months. Serval declined to share revenue but said its annual recurring revenue has doubled each quarter since December 2025. Founded in April 2024, Serval helps companies such as Ramp, Notion, and Perplexity build AI agents that handle password resets, app access, time-off requests, and expense filing. It aims to replace incumbents like ServiceNow; chief executive officer Jake Stauch said Lucid Motors migrated off ServiceNow in 45 days. Serval is also launching ProServal, which will place 100 "automation engineers" inside enterprises. The company has grown from 20 to almost 200 employees in a year.
Serval Inc. raised $150M to make everyone a builder. PublishedOct 29, 2026 Engineers got super intelligence first. AI coding tools have transformed the way engineering teams work. They're building faster, shipping more, and tackling the problems that used to be out of reach. Serval Inc. is still waiting for AI to transform the rest of the enterprise. Today, Serval Inc. is announcing a $150 million Series C at a $3 billion valuation, led by Sequoia, to change that. It's its third round in 12 months, with participation from Elad Gil, Evantic, First Round, General Catalyst, and Redpoint, plus new investors Conviction and Headline. The mission is simple: make work more fun and more fulfilling, by giving the same building power that engineers have to everyone inside the biggest, messiest enterprises in the world. Coding agents for enterprise automation. All departments have workflows they want to automate, from service desk requests to complete onboarding and offboarding journeys. Historically, building these automations was a complex operation involving drag-and-drop workflow builders, custom scripts, and a menagerie of IT engineers and third-party consultants coordinating with subject matter experts over weeks, months, or years to arrive at a solution that almost immediately needed revisiting. Serval allows every employee to build these workflows in code, using AI agents to translate business requirements into deterministic tools that can be run securely and within strict enterprise controls. Serval Inc. call its automation agent Catalyst. With it, employees across IT, Security, HR, Finance, Legal, and beyond build and run code-based workflows with no engineering experience required. They bring the expertise, and Catalyst turns it into durable automations with guardrails, permission checks, and approvals all managed by admins. This is where the future of work is headed. And Serval Inc. is building it inside the modern enterprise system of record. Displacing ServiceNow. For all the talk of a "SaaSpocalypse," systems like Workday, Salesforce, and SAP remain deeply embedded in the world's largest enterprises. But these same organizations are replacing ServiceNow with Serval. Serval combines a complete system of record with the AI capabilities to transform how work gets done. Catalyst is embedded in Serval's full enterprise service management platform, so teams can build and run automations in the same place they track requests, manage assets, and orchestrate changes and approvals. And because Serval Inc. fully replace the system of record, Serval Inc. is helping companies consolidate spend and reduce costs, rather than adding more line items to the budget. Serval Inc. also make migration easy. One automotive manufacturer replaced ServiceNow with Serval in just 45 days. The transition was company wide, spanning IT service management, the configuration management database, hardware and software asset management, and a long tail of workflows across departments. Serval Inc. is seeing an inflection in the market, with its annual recurring revenue doubling every quarter since its Series B. Two of the Fortune 20 onboarded in just the last six months, and companies like Fox Corporation, WPP, Live Nation, and Ramp are now building with Serval. How Serval Inc. is putting $150M to work. Serval Inc. is hiring over 500 people in the next 12 months. 100+ of those will be Automation Engineers dedicated to ProServal, its new professional services arm. They will work alongside enterprise teams to identify opportunities for automation, redesign existing processes, and eliminate repetitive work. Automation Engineers are the big-picture problem-solvers who sit inside enterprise teams, spot where essential processes break down, and use AI to redesign those workflows from the ground up. Roughly half of them will be recent college graduates and go through a four-week Serval training program. The generation entering the workforce grew up with AI. Serval Inc. is putting them inside some of the world's most complex organizations, shoulder to shoulder with the people who know how those businesses actually run. What's next There's still so much to build: bringing new AI capabilities to the enterprise, building a modern system of record, and forging deeper relationships with customers to shepherd their AI transformations. This round of funding allows Serval Inc. to pursue its mission with unmatched talent and urgency. It's Serval now. Jake and Alex