Full-Time
Assistant Manager Guest Service
All Accor
10,001+ employees
Global hotel management, franchising, loyalty program
No salary listed
Navi Mumbai, Maharashtra, India
In Person
Bachelor's
 Food Service & Hospitality (1) |
|---|
Get referred to All Accor
See people who can refer or advise you
- A hotel management graduate qualification is required.
- Thorough working knowledge of front desk, reception and cashiering procedures, reservations, and outlet services is required.
- Strong understanding of each hotel department's functions, the physical layouts of hotel facilities, key personnel and their roles, daily functions and special events, and conventions and groups currently in-house or due to arrive is required.
- Maintain high-quality guest services for arrivals, departures, rooming, food and services, and guests' special needs and enquiries.
- Optimize hotel occupancy and room rates.
- Handle guest complaints professionally and effectively.
- Assist the Director of Guest Service in operating a proficient and productive hotel guest-services function.
- Generate sales according to hotel tasks.
- Assist in conducting training for the Guest Service team.
- Assist the Guest Service Manager in formulating new procedures and directives to improve the department.
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
Get referred to All Accor
See people who can refer or advise you
Simplify's Take
What believers are saying
- American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
- Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
- H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.
What critics are saying
- Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
- Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
- Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.
What makes All Accor unique
- ALL Accor reached 100 million members and drives twice-frequent stays.
- Accor spans 45 brands across 110 countries, reducing reliance on any single market.
- Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Employee Discounts
Professional Development Budget
Company News
Regulated information AUGUST 27TH, 2025 Accor announces the success of its new senior bond issuance €500 MILLION 7-YEAR ANNUAL COUPON OF 3.625% ...
Exclusive Resorts takes minority stake in Accor's OneFineStay to expand luxury villa rental business globally.
/PRNewswire/ -- New World Group's ("NWG") portfolio company, The Valesco Group ("Valesco"), is the fastest growing London headquartered European real estate...
The hotel industry may be struggling in the wake of COVID-19, but a new deal by two major global operators shows there is still lots of life left in the sector.