QA/QC Inspector 3

Job Summary:

The QA/QC Inspector III is the technical lead for quality on an assigned project or fabrication shop. The position directs the inspection work of the QA/QC inspectors assigned to it, sets clear expectations for how inspection is performed and recorded, and coaches inspectors toward consistent practice.

The position owns execution of the project-specific Quality Control Plan ensuring the first-in inspection process reduces risk and cost from fabrication and installation errors, driving resolution of quality issues with the project team, and monitoring issues so that systemic problems are addressed rather than repeated. It works proactively with the field, shop, and/or project management team and provides the avenue for input into quality requirement changes.

POSITION IN THE QA/QC TEAM

QA/QC Inspector III is the senior inspection level and the first level that supervises other inspectors; formal personnel authority begins at QA/QC Area Supervisor. Assigned alone, it is the technical authority for the inspection scope of a project or fabrication shop: it sets the inspection plan, holds the hold points, and releases the turnover package. Where other inspectors are assigned, it directs their technical work, and where a project requires more than one Inspector III, one of them may be assigned as QA/QC Inspector – Lead. Hiring, performance management, discipline and pay decisions sit with the QA/QC Area Supervisor and above.

WORKING WITH THE PROJECT TEAM

QA/QC supports fabrication, installation and project management. Those groups are this position's customers inside ACCO, and what they build is what reaches the contractual customer. The position works as part of the project team — available, responsive, and practical about how the work gets built — not as an outside check on it. Findings are raised to be resolved. Getting to the work early, before it is covered, is part of the job. Field and shop personnel take day-to-day direction from local project leadership (Project Management, Foreperson, General Foreperson, or Superintendent) on a dotted-line basis: where to be, when, and how the day is coordinated, with site adherence to appropriate conduct and safety in mind. Inspection decisions, acceptance and rejection, and the quality record run through the QA/QC line to the QA/QC Area Supervisor and the QA/QC Regional Manager. Where the two pull against each other the QA/QC line governs the quality decision, and the conflict is raised the same day rather than settled on site.

Essential Duties and Responsibilities: 

• Leading the inspection effort

Set expectations for inspection practice, documentation standards, and professional interaction with field crews and their Forepersons, and hold assigned inspectors to them.

Assign inspection work daily among the inspectors on the project or shop based on scope, risk, and schedule.

Coach and develop assigned inspectors; onboard new inspectors to project quality expectations; identify training and certification needs and raise them to the QA/QC Area Supervisor.

Verify that assigned inspectors hold current certification, site badging, and required training before they perform work.

Ensure effective collaboration with inspection staff with a dotted line to local project/shop leadership.

• Quality Control Plan execution

Own execution of the project-specific Quality Control Plan and Inspection and Test Plan and confirm every commitment in them is met.

Drive the first-in inspection process on new crews, processes, and material, so errors are caught on the first article rather than after the run.

Maintain the hold and witness point schedule and confirm every point is attended and recorded.

Verify that approved welding procedure specifications are available where the work is being performed and that welder qualification and continuity are current for the processes in use.

Audit execution of the plan on the assigned project or shop, document findings with owners and due dates, and verify closure.

Apply trend analysis to inspection and rejection data for the assigned project or shop and recommend process improvements.

• Issue resolution

Lead the identification, documentation, and resolution of nonconformances, installation defects, documentation gaps, and code or specification deviations.

Ensure nonconformance reports, corrective actions, and re-inspection activities are handled promptly, with closure evidence recorded.

Act as the first escalation point for unresolved field quality issues on the assigned project or shop.

Monitor recurring issues so that systemic problems are addressed at the cause rather than corrected repeatedly at the symptom.

• Coordination, reporting, and turnover

Engage with the general contractor's quality assurance representative on inspection planning, compliance, nonconformance management, and audits.

Attend weekly project update meetings and issue the QA/QC three-week look-ahead for the assigned project, identifying any inspection demand with no inspector assigned.

Maintain the assigned project's rows in the regional QA/QC project tracker and refresh them weekly.

Complete the QA/QC site walk and project health form on the schedule set by QA/QC leadership and route it to the Project Manager, Superintendent, and QA/QC leadership.

Verify that turnover documentation is assembled progressively and complete at substantial completion, and release the turnover package following review by the Project Team and QA/QC leadership; prepare the final quality letter for QA/QC leadership review.

Participate in ACCO's safety programs and demonstrate a commitment to a goal of ZERO injuries or incidents.

Other duties as assigned by QA/QC leadership, in conjunction with the project team.

• Temporary QA/QC Lead Assignment

A project that requires more than one QA/QC Inspector III may be assigned a QA/QC Inspector – Lead. The Lead is one of the assigned Inspector IIIs, named in writing by the QA/QC Area Supervisor with the Regional Manager, and carries day-to-day technical direction of the inspection team on that project for as long as the project requires it. Where the work spans multiple buildings for a single customer it is called Campus Lead.

The Lead assignment is a temporary increase in responsibility, not a step on the ladder. It ends when the project no longer requires it. Holding it is not a promotion to QA/QC Area Supervisor and is not a prerequisite for that position, although the experience it gives counts toward readiness for it.

• Quality Authority

Prepare nonconformance reports and recommend their disposition on the assigned project or shop and verify corrective work and re-inspection once a disposition is decided.

Nonconformance reports are issued and dispositioned by the QA/QC Area Supervisor or above jointly with the Project Team. This position identifies, documents, and prepares the report; it does not issue or disposition one.

Stop work that is nonconforming, that is proceeding without a required hold or witness point, or that is being performed by personnel whose qualification cannot be verified — with immediate notification to the Field/Shop Leadership, Project Manager, and QA/QC leadership.

Reject material that does not conform to the specification, submittal, or receiving inspection requirements.

Assign inspection work and sequence inspection coverage among the inspectors assigned to the project or shop.

Release the project turnover package, following review by the Project Team and the QA/QC leadership.

Withhold documentation sign-off, turnover readiness, or a recommendation for acceptance where the required objective evidence is incomplete. Escalate directly to QA/QC leadership where a quality issue is not being resolved at the project level.

Quality decisions are independent of production and direct labor supervision. The authority to stop nonconforming work is not contingent on prior approval.

• Limits of Authority

This position does not:

Approve, revise, or issue welding procedure specifications, procedure qualification records, or welder performance qualification records — these are written and issued by the QA/QC Regional Manager under the oversight of the Director of QA/QC.

Qualify welders or brazers, unless holding a current CWI and specifically delegated in writing by the Director of QA/QC.

Approve engineering deviations, design changes, or waivers of a specification requirement.

Hire, terminate, discipline, set compensation for, or complete formal performance reviews of QA/QC personnel.

Issue or disposition a nonconformance report — decided by the QA/QC Area Supervisor or above jointly with the Project Team.

Commit ACCO to a schedule or cost position or sign the final quality letter without QA/QC leadership review.

Position Requirements (Work Experience, Skills, Licenses, etc.): 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associate degree (A.A.) or equivalent from a two-year college or technical school with ten (10) years of overall experience and/or training, or an equivalent combination of education and experience. A degree is not required where the experience and credentials are held.
• Eight (8) or more years of experience in quality control focused on ASME B31 piping codes, industrial and commercial construction, fabrication, welding, or nondestructive testing.
• Three (3) or more years of experience leading and directing the work of others in a construction or fabrication setting.
• Current certification in accordance with AWS QC1 as a Certified Welding Inspector (CWI), maintained in good standing.
• Proficient understanding of ASME Section IX, including reviewing welding procedures and welder and brazer qualification and continuity records; working knowledge of ASME B31.1, B31.3, B31.5, B31.9, and Section V.
• Ability to review third-party PT, MT, UT, and RT examination reports critically — that the correct technique and coverage were applied, the correct acceptance criteria used, and the results properly dispositioned. ACCO does not perform these methods; certification to perform them is not required.
• Ability to build and maintain an Inspection and Test Plan with defensible hold and witness points, and to contain a quality problem through traceability rather than broad reinspection.
• Effective written and verbal communication, including the ability to speak effectively before groups of customers or employees; sound decision-making under schedule pressure.
• Annual Jaeger J1 near-vision examination; valid driver's license; regular and routine attendance

Education and Experience: 

Desired: 

• Senior Certified Welding Inspector (SCWI) and/or ICC Mechanical – Commercial certification.

• Experience on semiconductor, high-purity, cleanroom, or mission-critical data center projects.

• Experience administering welder performance qualification and continuity records under ASME Section IX.

• OSHA 30, confined space, and first aid / CPR.

• Experience with Box, Bluebeam, Smartsheet, Procore, PlanGrid.

• Conversational Spanish.

ACCO Competencies:

• Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.

• Perseverance: Shows wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.

• Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.

• Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.

• Insight: The ability to gather and make sense of information that suggests new possibilities.

• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.

• People Skills: Is approachable and gains the mutual trust and respect of others. Understands people’s strengths & weaknesses and actively seeks to understand other perspectives.

• Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.

• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.

• Big Picture: Understands and contributes to the organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.

• Problem-Solver: Ability to identify, analyze, and solve problems in support of personnel, group, department, or organizational objectives.

• Execution: Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct.

• Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Can take direction, accept feedback, and take full responsibility for their actions. Lead by example through positive influence and ethical leadership with consideration of the entire organization.

Job Responsibility Level:

People manager with direct reports. This role supervises QA/QC Inspector I and II assigned to the same project or shop. Personnel actions remain with the QA/QC Area Supervisor.

Travel Requirements:

Travel based on business needs to and from the primary office, regional branch offices, fabrication facilities, and project sites. Work location varies by assignment; overnight travel may be required.

Hours:

Non-exempt, hours and shift schedule following area project requirements and in accordance with applicable law. Overtime, shift work, and weekend coverage occur based on project schedule and are compensated in accordance with company policy and applicable law. Hours worked are recorded accurately, including time spent traveling between sites during the workday.

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Frequently lift and/or move up to 10 pounds; occasionally lift and/or move up to 25 pounds.

• Jaeger (J1) near-vision acuity, examined annually; close and distance vision with the ability to adjust focus.

• Regularly required to walk, climb stairs, sit, stoop, kneel, crouch, or crawl.

• Access active construction sites and fabrication shops, including elevated work areas and confined spaces, using required fall protection and personal protective equipment. 

Compensation and Offerings:

We offer a highly competitive compensation package. For this role, the total rewards may potentially include:

Sign-On Bonuses: Paid out after 6 months of employment for the following roles (void if role expectations are not met)

• Inspector I = $2000

• Inspector II = $3000

• Inspector III = $4000

• Area Supervisor = $5000

Pay Rate Reviews: Annual reviews and increases

Discretionary Performance Bonus: Regular performance evaluations w/ Discretionary Performance Bonuses

Relocation Assistance: Relocation packages for qualified roles

Per Diem & Subsistence: Competitive per diem allowances provided for project-based roles to support housing needs.

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