Lutron Electronics

Smart lighting controls and dimmers provider

Senior Specialist - Information Technology, SAP

Enterprise ApplicationsUpdated on Nov 11

Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

A minimum three-year degree in Computer Science or Information Technology with at least 60%, or a four-year degree in engineering or technology.
Six to nine years of experience in the relevant field.
Knowledge and experience in SAP Basis and/or SAP Business Technology Platform (BTP).
Knowledge and experience in ABAP.
Experience as an SAP S/4 developer.
Knowledge and experience in IDOC.
Experience with Fiori and CPI.
Knowledge of software development processes and best practices, such as Agile or Scrum.
A proactive attitude toward platform enhancements and implementing best-practice solutions.
Strong problem-solving, written communication, and verbal communication skills.
Strong service mindset and attention to detail.

Responsibilities

Provide technical support for global SAP Basis and/or BTP.
Provide technical support for ABAP, CPI, and IDOC.
Monitor and review inbound and outbound IDOC error messages.
Work with technical and/or functional teams to identify root causes and resolve errors.
Create Fiori tiles and reports based on business needs.
Lead and direct day-to-day team deliveries and manage stakeholder expectations.
Ensure deliverable quality and identify and generate team metrics.
Coach and mentor team members and plan their career development.
Collaborate with team members across locations and other teams to resolve errors, and communicate with management throughout the organization.
Develop knowledge of other IT functions to understand integration with the SAP environment.
Plan training and onboarding for new team members and training for current team members on new areas or modules.
Interface with internal stakeholders throughout project phases, including understanding business requirements.
Identify and lead procedural improvements as part of continuous improvement.
Drive SAP issues to resolution, incorporating lessons learned.

Desired Qualifications

EDI knowledge.
Exposure to EDI integrations and related standards.
Exposure to leading teams through training and guiding junior team members.
Formal team leadership and supervision experience.
Experience working in cross-functional or global team environments.
Familiarity with SAP integration landscapes beyond core modules.
Experience contributing to process improvements or governance practices.

Overview

Lutron’s Gurgaon team is seeking a technically driven professional to join our SAP support and delivery function. In this role, you will leverage your deep SAP expertise to solve complex business challenges, drive system stability, and deliver high-quality solutions that support critical business operations.

You’ll collaborate closely with a team of skilled Computer Science and IT professionals, contributing to strategic initiatives, optimizing enterprise processes, and enhancing the efficiency of our global operations and overall customer experience.

Responsibilities

Work with global SAP on Basis and/or BTP, providing technical support
ABAP, CPI and IDOC technical support
Monitor and review IDOC Error messages (Inbound and outbound).
Work with the technical team and/or functional team to determine the root cause and then resolve the errors
Create Fiori tiles/reports based on business needs
Lead and provide directions to the team on the day-to-day deliveries of the team, manage stakeholder expectations.
Responsible for quality of the deliverables, identify and generate team metrics
Coach and mentor the team members and plan their career development
Collaborate with team members, across locations, with other teams to resolve errors and with and management through the organization, using strong written and verbal communication skills
Gain knowledge of other IT functions to be able to understand the integration with the SAP environment
Plan the training and onboarding for new team members, and for current team members on new Areas / Modules
Interface with internal stakeholders throughout all project phases, including understanding business requirements
Identify and lead improvements to procedures as a part of continuous improvement
Drive SAP issues to resolution, including incorporating lessons learned

Qualifications

Minimum 3-year degree in Computer Science or Information Technology with a 60% and above, or a 4-year degree in engineering/technology
6–9-year experience in the relevant field
Experience in SAP Basis (Business Application Software Integrated Solution) knowledge and experience and/or Experience in SAP BTP (Business Technology Platform)
ABAP knowledge and experience
Experience as a SAP S/4 developer
IDOC knowledge and experience
Fiori and CPI Experience
EDI knowledge is a plus
Exposure to leading teams with training and guiding junior team members
Formal team leadership and supervision experience would be a plus
Knowledge and experience of software development processes and best practices (Agile or Scrum)
A proactive attitude to platform enhancements and desire to implement best practice solutions
Strong problem-solving and strong written and communication skills
Strong service mind-set
Strong attention to details

Preferred Qualifications

Exposure to EDI integrations and related standards.
Experience working in cross-functional or global team environments.
Familiarity with SAP integration landscapes beyond core modules.
Experience contributing to process improvements or governance practices.

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics.

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About the Company

Lutron Electronics

Smart lighting controls and dimmers provider

Lutron Electronics produces energy-saving smart dimmers and lighting control solutions for homes and commercial spaces. Its product lineup includes dimmers, switches, and wallplates that regulate lighting by adjusting electrical current and switching between scenes and schedules, supporting LED lighting and smart-home integrations. The company differentiates itself with a broad, compatible product range and a strong emphasis on professional training through the Lighting Control Institute, offering online courses and in-person workshops for industry professionals. Revenue comes from product sales and training services, serving a global client base. The company’s goal is to provide reliable, efficient lighting controls that help users manage energy use and lighting comfort across residential and commercial environments.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Coopersburg, PA
Founded: 1950

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