Guest Experience Specialist
Ukio
Guest Experience Specialist
Ukio
Design-focused rental of fully furnished apartments
Ukio · Barcelona, Spain (Hybrid) · Full-time · Posted 2026-10-28
Workplace: hybrid
Department: Guest Experience
We are one of the most promising startups of 2026 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Paris and Milan. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well 🚀.
Ukio's mission is to empower individuals to live where they want, when they want 🌎. We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. We remove all the hassle around finding a rental with no long-term contracts, security deposits, broker fees, moving/buying furniture, etc., giving choice and flexibility to allow people to plant their roots anywhere 💥.
We're backed by Europe's best Venture Capital firms, and this year will be vital to our growth as we look to further build out our team, further establish ourselves in our current markets, and expand our reach into multiple new markets 🔥. We are currently ranked in the top 10 startups in Barcelona by LinkedIn, and we have successfully raised a Series A investment round of €27 million that will help propel our growth throughout Western Europe and bring us closer to reaching our goals 🥇.
We honor diversity, compassion, and honesty above all else in our team. We’ve already got a great mix of dedicated, collaborative, and results-driven people and are looking for more like-minded folks to join our team. In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks. We are creators who embrace dynamic environments and take on and build up projects from scratch.
Our team is composed of everyone from foodies to athletes, adventure seekers to art buffs. We know fun, and we always have a team event on our calendars, so are you ready to join us?
As part of our Guest Experience team, you will own the guest experience and operational performance of a defined portfolio of Ukio apartments. This is not a traditional support or call-center role. You will manage your assigned units, balancing guest satisfaction, operational reliability, and business performance. You will make autonomous decisions that directly impact service quality, property uptime, and portfolio results. You will work cross-functionally to ensure high standards, resolve complex issues, and deliver on Ukio’s promise of making people feel at home anywhere. This position requires working weekends.
Ukio's culture promotes and values each individual's contribution. Diversity and inclusion are a big priority for us, so we encourage applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Sky's the limit for us. We're here to revolutionize your life. Be part of this revolution 🔥
We look forward to receiving your application!
Powered by Workable
Ukio provides rental housing with a design-first approach. It offers stylish, fully furnished apartments in prime locations that are carefully chosen for both aesthetics and accessibility to everyday amenities like groceries, cafes, and gyms. Customers can choose from a range of design styles to match their taste, and properties are designed to deliver a consistent, high-quality living experience for short or long stays. Unlike typical rental platforms, Ukio differentiates itself through curated property selection and a strong emphasis on design and location, aiming to attract design-conscious tenants and build long-term loyalty. Overall, the goal is to become the trusted source for well-designed, convenient, and well-located rental homes.
Explore more opportunities at Ukio