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WATI.io

WhatsApp automation for enterprise customer engagement

Account Executive

Account ExecutivePosted on Nov 11
Full-timeRemote in ItalyNo salary listedRemote

About the Job

Requirements

  • Three to five years of SaaS or B2B technology sales experience.
  • A proven track record of exceeding quota in a consultative, solution-based sales environment.
  • Strong presentation, negotiation, and stakeholder management skills.
  • Fluency in English and Italian.
  • Ability to work independently and with discipline in a remote-first, fast-paced environment.
  • Experience with CRM tools such as HubSpot or Salesforce.

Responsibilities

  • Own and manage full sales cycles with mid-market customers, from qualification to close.
  • Conduct consultative discovery sessions to understand business challenges and design tailored solutions.
  • Deliver product demonstrations and ROI-based business cases.
  • Manage complex deal structures and negotiate commercial terms with senior decision-makers.
  • Collaborate with Marketing, Partnerships, and Customer Success to ensure smooth handoffs and customer retention.
  • Provide actionable market insights to influence go-to-market and product strategies.
  • Meet or exceed quarterly and annual revenue targets.

Desired Qualifications

  • Background in BSP or SaaS across Italian markets.
  • German as a working language.

About the Company

WATI.io

WhatsApp automation for enterprise customer engagement

WATI.io provides an enterprise-grade platform for WhatsApp automation and customer engagement, helping large organizations manage and automate customer communications on WhatsApp through automated responses, chatbots, and API integrations. The platform connects to WhatsApp and uses keyword-based replies, live dashboards, and KPI tracking, with developer-friendly APIs for easy integration into existing systems. It differentiates itself by targeting Fortune 500 and multinational clients across industries like insurance and asset management, emphasizing scale, reliability, and thorough performance analytics. Its goal is to enable businesses to reach and engage billions of WhatsApp users by delivering scalable, measurable customer interactions that improve satisfaction and efficiency.

Company size
201-500
Company stage
Series B
Total funding
$31.3M
Headquarters
Hong Kong
Founded
2019

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