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PENN Entertainment

Operates casinos, racetracks, and online betting

Restaurant Host/Cashier

Dining, Bar & Counter ServiceUpdated on Nov 12
Full-timeSt. Louis, MO, USAIn-person

About the Job

Requirements

  • The applicant must be at least 18 years of age.
  • A high school diploma or equivalent is required.
  • The applicant must read, write, speak, and understand English.
  • The applicant must have excellent customer service and communication skills.
  • The applicant must be available to work the required schedule, which may include nights, weekends, holidays, and overtime as needed.
  • The applicant must meet professional appearance standards prescribed by company policy.
  • The applicant must be able to respond to visual and oral cues.

Responsibilities

  • Provide fast, friendly, professional, and responsive customer service to restaurant guests and staff, and greet each guest entering the restaurant.
  • Seat guests according to specified rotation requirements.
  • Maintain proper seating and reservation documentation.
  • Monitor the restaurant for table availability.
  • Keep the designated working area clean and organized; wipe and help maintain cleanliness of the dining room, including the cashiering area, as needed and in accordance with established health and safety standards.
  • Assist wait staff and bus persons as needed, including refilling water glasses and coffee cups, helping pre-bus and bus tables, and attending to guest needs.
  • Complete all assigned closing duties at the end of the shift.
  • Know and promote current casino events and programs, and provide guests with directions to casino areas.
  • Thank customers, invite them back, wish them luck, and facilitate their return to play.

Desired Qualifications

  • Previous customer service experience in a high-volume operation is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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