Product Manager

Purpose of the Role

We are looking for a Product Manager to join the Finance & Accounting product organisation, reporting to the Head of Product - Operate - Finance and Accounting. You will work across Keyloop’s financial application suite — defining priorities, grooming the backlog rigorously alongside Product Owners, shaping roadmap direction, engaging directly with Keyloop colleagues across multiple functions, and influencing programme-level decisions. This is not a role where you wait for someone to hand you a backlog. You will identify the right problems, frame trade-offs clearly, and drive decisions that matter to Keyloop’s customers and business.
This role requires an AI-first mindset from day one. You will be expected to use AI as your default tool for how you work — from research, analysis, and stakeholder communication to backlog refinement, specification writing, and decision support. We are not looking for someone who is curious about AI; we are looking for someone who already works this way and can demonstrate it. If you still default to doing things manually when an AI-assisted approach would be faster, sharper, or more creative, this is probably not the right fit.

Key Responsibilities - AI-First Product Thinking 

• Use of AI in your own product management practice. Use LLM-based assistants, copilots, and automated analysis tools daily — for competitive research, requirements synthesis, data analysis, stakeholder communication drafting, and backlog refinement. If a task can be done faster or better with AI, you should already be doing it that way.

• Challenge the status quo on every finance workflow you encounter. Ask “why is this still manual?” and “what would this look like if we built it AI-first?” — whether it is invoice matching, payment reconciliation, tax filing, journal entry processing, or multi-entity consolidation.

• Stay deeply current with AI developments in enterprise SaaS and financial technology. Bring informed, opinionated perspectives to the team on where AI creates genuine advantage and where it introduces risk — including accuracy thresholds in regulated financial contexts, audit trail requirements, and user trust.

• Champion responsible AI adoption across the product organisation, ensuring AI-driven features meet GDPR, accuracy, and transparency standards — while pushing back on the instinct to over-govern innovation before it has been tested.

• Influence the broader product team to think differently about how AI changes the economics and experience of product delivery itself — from AI-assisted grooming and specification writing to automated testing, release analysis, and customer feedback synthesis.

Roadmap & Strategy

• Own and communicate the product roadmap for the Finance & Accounting application suite, aligning it with Keyloop’s broader platform strategy (Fusion, Financial Hub, ADC, ERP integrations).

• Translate market signals, customer feedback, regulatory mandates, and ERP partner requirements into a prioritised set of themes, initiatives, and epics.

• Participate in and influence PI (Program Increment) planning cycles, ensuring your product area’s priorities are well-represented and clearly justified.

• Make deliberate trade-off decisions between new feature development, technical debt reduction, platform modernisation work (e.g. cloud transitions, API-first refactoring), and regulatory compliance obligations.

• Develop and maintain a clear view of the competitive landscape in the financial management software and e-invoicing compliance market, identifying opportunities for differentiation across EMEA, GCC, Africa, and Southeast Asia.

Backlog & Delivery

• Work closely with Product Owners to ensure the team backlog is well-groomed, clearly prioritised, and aligned with roadmap objectives.

• Define epics and acceptance criteria with enough clarity that engineering teams can estimate, plan, and deliver with confidence.

• Ensure delivery quality through active participation in iteration reviews, demos, and retrospectives.

• Establish and maintain a clear definition of ‘stable’ and ‘done’ for product increments, particularly for cross-product integrations (e.g. Finance-to-ERP connectors, e-invoicing submission pipelines, ADC financial document models).

• Monitor delivery metrics and use data to surface risks, unblock teams, and improve predictability.

Stakeholder Engagement

• Engage directly with enterprise customers, dealer groups, and finance directors to understand their operational pain points, validate product direction, and gather feedback on delivered features.

• Build strong working relationships with regional stakeholders across engineering, support, professional services, sales, compliance, and ERP partner teams.

• Represent the product function in cross-functional forums, clearly articulating priorities, dependencies, and trade-offs.

• Prepare and deliver stakeholder communications (programme updates, investment cases, go-to-market briefs) that are clear, data-informed, and actionable.

• Act as the primary product point of contact for the Finance & Accounting suite when interacting with ERP partners, regulatory bodies, and Keyloop’s commercial organisation.

Cross-Product & Platform Thinking

• Work across Keyloop’s financial product portfolio, identifying patterns, shared requirements, and opportunities for convergence or reuse across markets and regulatory frameworks.

• Contribute to platform-level decisions around API design, financial data architecture (ADC/UDM), and integration standards that affect the broader Finance & Accounting portfolio.

• Collaborate with other Product Managers across Keyloop to ensure coherent customer experiences across the platform ecosystem.

• Support cloud migration and infrastructure modernisation efforts from a product perspective — defining customer impact, rollout sequencing, and communication plans.

Skills, Know-How & Experience -Required

• 4–7 years of product management experience in B2B SaaS, enterprise software, or platform-based technology environments.

• Proven ability to own a product area end-to-end — from discovery and prioritisation through delivery and post-launch iteration.

• Strong experience working with Agile/SAFe delivery frameworks, including backlog management, PI planning, and close collaboration with Product Owners and engineering teams.

• Demonstrated ability to engage enterprise customers and translate complex operational requirements into clear product specifications.

• Strong stakeholder management skills — comfortable presenting to and influencing senior leadership, commercial teams, and external partners.

• Practical experience using AI tools in product management workflows — such as LLM-based assistants for research, analysis, communication drafting, or backlog refinement. We expect candidates to demonstrate how AI enhances their productivity and decision-making today, not just awareness of AI concepts.

• Understanding of API-driven architectures, platform ecosystems, and integration patterns — you don’t need to write code, but you need to understand how systems connect and where integration complexity lives.

• Excellent written and verbal communication in English. Additional languages relevant to EMEA or GCC markets are an advantage.

• Comfortable working remotely in a distributed, cross-cultural team environment spanning multiple time zones across EMEA, GCC, and Asia-Pacific.

Skills, Know-How & Experience - Preferred

• Experience in financial management software, ERP platforms, or adjacent verticals (e.g. tax compliance technology, accounts payable automation, e-invoicing networks, or accounting SaaS).

• Familiarity with e-invoicing compliance frameworks across one or more jurisdictions (e.g. PEPPOL, ZATCA, SAF-T, Coretax, Chorus Pro) and how they shape product requirements.

• Background in or genuine curiosity about the automotive retail sector and how dealership financial operations differ from other enterprise finance contexts.