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Teleperformance

Outsourced customer experience management services

Officer

Generalist RecruitingConfirmed live in the last 24 hours
Full-timeSahibzada Ajit Singh Nagar, Punjab, IndiaNo salary listedIn-person

About the Job

Requirements

  • Comprehensive knowledge of the specific discipline or broader area in which the position operates.
  • Ability to execute specialized projects and activities according to established principles.
  • Ability to work independently, generate workload, and take responsibility for end products.
  • Ability to supervise the work of less experienced professionals and provide professional expertise.
  • Ability to manage and oversee short-term activities within a team and make operational decisions within a defined scope.

Responsibilities

  • Promote the organization's image as a desirable place to work.
  • Attract, recruit, screen, and interview candidates.
  • Recommend placement of internal and external candidates for entry-level and experienced positions.
  • Refer applicants for particular job openings.
  • Administer pre-employment tests and check references.
  • Conduct exit interviews with candidates who decline offers.
  • Provide feedback to unsuccessful candidates.
  • Assist with job advertising and posting.
  • Manage and oversee the implementation of short-term activities within the team.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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