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Charlie Health

Telehealth mental health IOP for youth

Clinical Administrator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeRemote in USA$20 /hr

About the Job

Requirements

  • This is a W-2 part-time role.
  • Must be available for at least 10 hours per week.
  • Availability Monday through Thursday from 3–8 p.m. Mountain Time is highly preferred, or Monday through Thursday from 10 a.m.–2 p.m. Mountain Time; Friday or Saturday availability is highly preferred.
  • Must be authorized to work in the United States and have native or bilingual English proficiency.
  • Must have access to reliable technology resources and Wi-Fi to work remotely.
  • Previous experience working with a wide range of ages, including children, teens, young adults, and adults, in individual and group settings is highly preferred.
  • Must have high attention to detail and be able to work independently and efficiently.
  • Must be proficient with cloud-based communication and software, including Slack, Dropbox, Gmail, Zoom, Google Drive, and electronic medical records.
  • Must have limited proficiency with Microsoft Excel or Google Sheets.
  • Must complete several state background checks to be cleared to work with clients. The employer will pay the cost of the Florida fingerprint-based background check.

Responsibilities

  • Open groups and ensure technical setup for the day's expected clients.
  • Interact virtually with clients by welcoming them to groups and answering questions.
  • Facilitate virtual entry for clients and group facilitators during treatment sessions.
  • Monitor group attendance and help contact absent clients.
  • Verify and publish group attendance for all treatment days and times.
  • Communicate client absences, technology difficulties, or clinical concerns to relevant team members, clients, and families.
  • Provide clients and families with calendar invitations and text reminders for treatment sessions.
  • Track and monitor alumni or family groups as needed.
  • Administer surveys.
  • Perform other duties as assigned.

Desired Qualifications

  • Previous experience working with a wide range of ages, including children, teens, young adults, and adults, in individual and group settings.
  • Availability Monday through Thursday from 3–8 p.m. Mountain Time, or Friday/Saturday availability.

About the Company

Charlie Health

Telehealth mental health IOP for youth

Charlie Health provides online mental health treatment for youth through a telehealth platform, centered on a virtual Intensive Outpatient Program (IOP). The IOP combines individual therapy, group sessions, and peer support, and can be started within 24 hours with morning, afternoon, and evening sessions Monday through Saturday. Clients can pay out-of-pocket or via insurance, with quick online coverage checks and a 24/7 Admissions Team to help with enrollment. It differentiates itself by focusing on youth, offering rapid enrollment and admissions alongside data-backed outcomes that show improvements in severe symptoms, with the goal of expanding access to outpatient-like, evidence-based care.

Company size
1,001-5,000
Company stage
Seed
Total funding
$850K
Headquarters
Bozeman, MT
Founded
2020

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