Deployment Engineer
New York
Posted on 3/27/2024
Mashgin

51-200 employees

Touchless self-checkout ecosystem
Company Overview
Mashgin's mission is to make a frictionless checkout experience for all using advanced computer vision. The company is committed to reducing the friction between customer desires and their ability to be on their way with their ecosystem that is anchored by the only 3D computer vision and deep learning based checkout system in the world.
Consumer Goods
B2B

Company Stage

Series B

Total Funding

$84.8M

Founded

2014

Headquarters

Palo Alto, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

31%

2 year growth

18%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
CategoriesNew
DevOps & Infrastructure
DevOps Engineering
Site Reliability Engineering
Requirements
  • Bachelor's Degree
  • Ability and desire to travel frequently
  • Self-starter
  • Relentlessly resourceful
  • Strong communication skills
  • Ability to lift 50 pounds or more
Responsibilities
  • Traveling the country launching new locations and helping customers
  • Diagnosing and troubleshooting issues remotely and in the field
  • Responding to customer escalations and inquiries
  • Maintaining a subject-matter expert level of knowledge of deployment systems and software
  • Installing kiosks to ensure customers and clients are set up for success
  • Planning and preparing for deployments
  • Fielding customer service and support requests via texts, emails, phone calls, video calls, and in-person