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Four Seasons

Luxury hotel management with branded residences

Assistant Director of Sales

Account ExecutiveConfirmed live in the last 24 hours
Full-timeChicago, IL, USA

About the Job

Requirements

  • Minimum five years of experience as a Group Sales Manager in a previous role.
  • Ability to work and make decisions independently in the hotel's best interest.
  • Ability to mentor team members to support high achievement.
  • Proficiency with Delphi/Golden S&C and maintaining high-quality customer relationship management data and sales reporting.
  • Strong analytical, organizational, and strategic planning abilities, with attention to detail.
  • Knowledge of Microsoft Office Suite and relevant sales systems.
  • Ability to prioritize multiple responsibilities in a fast-paced luxury hospitality environment.

Responsibilities

  • Prospect and solicit new and repeat business for the assigned territory, focusing on Entertainment and Production, Middle East, and citywide markets.
  • Respond promptly to business inquiries and qualify leads to maximize group room nights, catering revenue, and overall revenue per available room performance.
  • Negotiate, prepare, and finalize group contracts that support hotel revenue objectives and commercial strategy.
  • Represent remote Sales Managers on site by conducting in-person site inspections.
  • Assist the Director of Sales and Commercial Director with team dynamics, engagement, and driving group team achievement.
  • Travel for business as needed to develop client relationships and represent the hotel professionally.
  • Assist with budget setting, marketing plans, presentations, strategies, and overall internal department representation.

About the Company

Four Seasons

Luxury hotel management with branded residences

Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
1993

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