U

University of Maryland - College Park

Public university in College Park, MD

Financial Aid Counselor

Full-TimeUpdated on 10/22/2026Deadline 10/27/26
$55k - $66k
Junior
Bachelor's
College Park, MD, USA
In Person
Education
No H1B Sponsorship

About the job

Requirements
  • A bachelor's degree from an accredited college or university is required, though up to four years of additional related work experience may substitute year for year for the required education.
  • Two years of professional experience in financial aid, finance advising, or finance counseling is required.
  • Knowledge of financial aid policies and procedures is required.
  • Knowledge of federal, state, and other applicable laws, rules, regulations, and ordinances is required.
  • Knowledge of Title IV regulations, policies, and procedures is required.
  • Oral and written communication skills are required.
  • Skill using Microsoft Office products is required.
  • Attention to detail when reviewing and entering data is required.
  • Ability to multitask and prioritize assignments is required.
  • Ability to interpret and apply policies, procedures, regulations, and laws is required.
  • Ability and knowledge to assist in multiple areas throughout the office is required.
  • Ability to organize and prioritize multiple tasks is required.
  • Ability to work in and promote a team environment is required.
  • Ability to interpret and communicate information based on institutional policies, procedures, and departmental considerations is required.
  • A resume, cover letter, and references are required application materials.
  • Employment eligibility verification and work authorization documents must be completed and presented within the timeframe required by federal immigration law.
Responsibilities
  • Provide consistent, high-quality customer service to students and families regarding the Free Application for Federal Student Aid (FAFSA) and financial aid options at the University of Maryland.
  • Support administration of the FAFSA and financial aid programs, including financial need analysis, aid offers, reconsideration of aid, cost-of-attendance review, verification, loan processing, Satisfactory Progress Policy review, and Return to Title IV (R2T4).
  • Use financial aid systems, websites, and data reports for financial aid processing.
  • Collaborate with the Office of Student Financial Aid, Enrollment Management, and other campus partners on financial aid and office projects and services.
  • Represent the Office of Student Financial Aid on financial aid matters at outreach events with campus and community partners as needed.
Desired Qualifications
  • Experience providing counseling, advisement, or coaching to students in a financial aid, student services, or enrollment management office.
  • Experience using an automated data processing system and/or customer relationship management system.
  • One year of experience processing financial aid professional-judgment appeals involving special or unusual circumstances.

About the company

U

University of Maryland - College Park

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University of Maryland - College Park is the flagship institution of the University System of Maryland in College Park, Maryland. It provides undergraduate and graduate education and conducts research through its colleges and schools.

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