THX

Timed, tracked tool hire and delivery.

Multi-Drop Customer Delivery Driver

Delivery & Courier DrivingConfirmed live in the last 24 hours

Full-timeBedford, UK

About the Job

Requirements

Experience in a customer-facing role providing customer service.
Professional driving and goods-delivery experience is preferred but not essential.
Ability to manually handle and maneuver heavy equipment.
A valid, clean UK driving license for manual vehicles.
Computer literacy and familiarity with IT and navigation systems.
Ability to drive in congested areas, including London.

Responsibilities

Deliver goods to customers while providing a customer service experience.
Manually handle heavy, bulky items safely and carefully.
Ensure customers receive accurate hire equipment on time and in accordance with delivery targets, in a positive and friendly manner.
Resolve problems promptly by communicating with customers and colleagues as required.
Follow safe working practices while driving and loading or unloading, using appropriate machinery.
Communicate with colleagues in other departments to ensure customer requirements are met.
Operate the delivery IT system, update system data, and take pictures of equipment.
Raise issues and opportunities to improve operations.
Identify sales opportunities while travelling and report them to the sales team.

Desired Qualifications

Previous experience of professional driving and delivering goods.

Multi-Drop Customer Delivery Driver

THX Ltd · Bedford, United Kingdom · Full-time · Posted 2026-02-10

Workplace: on_site

Department: Transport

Description

At THX we are committed to transforming tool hire expectations within the UK construction industry by providing a hire experience that goes beyond the ordinary. We are a dynamic, fast-growing company and have an exciting opportunity for someone looking to embark on their next chapter.

We are looking for a Customer Delivery Operative to deliver goods to customers, whilst also providing an excellent customer service experience.

Key responsibilities include:

Manual handling of heavy, bulky items in a safe and careful manner.
Ensure customers receive the accurate hire equipment on time and in a positive & friendly manner in accordance with our delivery targets
Resolve problems promptly, communicating with customers and colleagues as required.
Follow safe working processes/practices while driving and loading/unloading, using appropriate machinery.
Communicate with colleagues in other departments to ensure customer requirements are met.
Operate THX’s delivery IT system, updating the system data and taking pictures of equipment.
Raise issues and opportunities to improve the THX operations.
Identify sales opportunities while travelling and report these back to the sales team.

Requirements

Experience in a customer-facing role, providing excellent customer service.
Previous experience of driving professionally & delivering goods is preferred, but not essential.
Manual handling and the ability to maneuver heavy equipment.
A valid, clean UK driving license for manual vehicles.
Computer literate with a familiarity of IT and navigation systems.
Reliable, flexible and a strong team-player.
Comfortable driving in congested areas include London.

Benefits

THX is no ordinary workplace! In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive rewards package and genuine career development opportunities.

Benefits include:

Recharge with 25 Days Holiday (with Bank Holiday’s on top).
Looking after your future with a Company Pension.
Special recognition and rewards incentives.
Employee Assistance Programme
A great opportunity to join an expanding team.
Paid overtime.
Free on-site parking.
Good quality PPE and uniform provided.

Apply

Apply at THX Ltd

About the Company

THX

Timed, tracked tool hire and delivery.

THX supplies premium branded tools and equipment to M&E, HVAC, Fire Protection, SFS and Drylining professionals in England with timed, tracked, and guaranteed next-day delivery. Tools are held in centralized Super-Hub depots ready for fast dispatch, and customers receive live delivery and collection updates via THX Stream to plan shifts around arrival. The service emphasizes maximum availability, real-time tracking, trade-specific support, and extended hours from 7am to 5pm. Its goal is to minimize downtime on job sites by ensuring the right gear arrives on time when needed.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: England, United Kingdom
Founded: 2006

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