L-Acoustics Group

Designs and manufactures professional loudspeakers

Sales Coordinator

Sales & Account ManagementConfirmed live in the last 24 hours

Full-timeGif-sur-Yvette, FranceNo salary listedHybrid

About the Job

Requirements

At least 3 years of experience working in sales coordination or a similar environment.
Deep knowledge of customer relationship management and enterprise resource planning software, preferably Microsoft 365.
Excellent written and verbal communication skills, including the ability to conduct phone-based conversations.
Strong customer focus, good listening skills, and the ability to communicate messages clearly.
Ability to work independently and complete tasks with minimal supervision.
Ability to multitask, prioritize, and manage time effectively.
Technology savvy, with good working knowledge of Microsoft Office and Microsoft Dynamics.
Strong problem-solving and conflict-resolution skills.
Excellent organizational skills and attention to detail.
Bilingual proficiency in English and Russian.

Responsibilities

Provide sales support services and relay customer feedback to the sales team and relevant departments.
Process orders accurately and promptly in the enterprise resource planning system, including receiving and processing purchase orders, verifying customer information and payment details, contacting customers with queries or to obtain missing information, issuing sales transaction invoices, handling shipping arrangements and documents, and maintaining and updating sales and customer records.
Coordinate with internal stakeholders, including technical customer service, manufacturing, and logistics, to achieve operational efficiency and address product or technical queries.
Maintain records and tools in the enterprise resource planning and customer relationship management systems.
Provide the finance department with information on incoming and completed orders to support cash-flow forecasting.

Join our passionate and dedicated teams who are shaping the future of sound!

L-Acoustics is seeking a Sales Coordinator dedicated to the Middle east/Indian and Eastern Europe territory to join our growing organization.

Role Description:

Who you are:

The sales coordinator is a hands-on position focused on handling day-to-day sales administration responsibilities, coordinating with various internal stakeholders to achieve operational efficiency and ensuring a premium relationship with customer. Reporting directly to the head of sales coordination she/he plays a key role in supporting the sales team and provide an important link between the salesperson and the client.

What you will do:

Sales support: To help sales team improve their efficiency, sales coordinator will provide a variety of support services and direct feedback from customers to sales team and any relevant departments.

Order satisfaction: Sales coordinator will contribute to customer satisfaction by ensuring the accuracy and timely processing of orders into the ERP System. She/He will manage the day-to-day order processing from - Receiving and processing purchase orders - Verifying orders, including customers' personal information and payment details - Contacting customers to answer queries and obtain missing information - Issuing sales transaction invoices - Handling shipping arrangement and documents (freight carrier and customs…) - Maintaining and updating sales and customer records

Coordination: Collaboration with other departments is an important responsibility for sales coordinator. He/she could have to contact various internal stakeholders to achieve operational efficiency (technical customer service to deal with any product or technical queries, manufacturing and logistics…)

Records & Reporting : Sales coordinator will maintain records & tools (ERP/CRM). They also provide information to the finance department on incoming and completed orders, as a basis for forecasting cash flow.

Skills & Experience:

What you will need to be successful:

3+ years of experience working in sales coordination, or similar environment.
Deep knowledge of CRM and ERP software, preferably Microsoft 365.
Excellent written and verbal communication skills and possess the ability to carry phone-based conversations.
Strong customer focus with good listening and clear message transmission capabilities
Detail-oriented with a strong work ethic
Work independently and accomplish required tasks with minimal supervision.
Ability to multi-task, prioritize, and manage time effectively.
Technology savvy with good working knowledge of Microsoft Office & Microsoft Dynamics
Strong problem-solving and conflict resolution skills.
Excellent organizational skills and attention to detail
Bilingual English and Russian

Join our passionate and dedicated teams who are shaping the future of sound!

About the Company

L-Acoustics Group

Designs and manufactures professional loudspeakers

L-Acoustics designs and manufactures professional loudspeaker systems, amplified controllers, and sound design software for live concerts, touring productions, and fixed installations. Its products include line-array systems (L Series and K Series), the Soundvision design software, and the L-ISA immersive spatial audio technology, which works by combining sensor data and processing to create a three-dimensional sound field and by integrating with rental and installation workflows. The company differentiates itself by pioneering the modern line-array concept and by delivering a tightly integrated hardware/software ecosystem used by major festivals and over 13,000 venues worldwide. Its goal is to provide precise, scalable sound reinforcement and immersive listening experiences while expanding its ecosystem to support designers, engineers, and installers globally.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Marcoussis, France
Founded: 1984

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