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GoHealth Urgent Care

Joint-venture urgent care platform with systems

Medical Assistant - Float

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeGresham, OR, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma is required.
  • Basic Life Support certification is required at hire, obtained through the American Red Cross or American Heart Association.
  • One of the listed certifications is required, or must be obtained within 15 months of hire: Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, National Certified Medical Assistant, or Nationally Registered Medical Assistant.
  • In lieu of an approved Medical Assistant certification, the posting accepts graduation from an accredited school of nursing, Licensed Practical Nurse or Registered Nurse status, Emergency Medical Technician certification, or Certified Nursing Assistant certification at hire.
  • The role requires basic Medical Assistant skills, quick typing, and basic computer knowledge.
  • Proficiency in Microsoft Word and Excel is required.
  • The role requires detail orientation and the ability to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
  • Strong written and verbal communication skills are required.
  • The role requires interacting with and treating people fairly, respectfully, and sensitively to cultural and social differences.

Responsibilities

  • Assist with patient examinations and treatment under the direction of an urgent care provider.
  • Manage patient check-in and registration, interview patients, measure vital signs, and record information in patient charts.
  • Draw and collect blood samples when required and prepare specimens for laboratory analysis.
  • Prepare treatment rooms for patient examinations.
  • Conduct patient registration, secure required paperwork and insurance documentation, and verify insurance and patient eligibility.
  • Process co-payments and schedule patient appointments for the assigned center.
  • Coordinate provider referrals to assigned specialists.
  • Answer patient questions about their care and keep them informed of their status.
  • Inform technical staff about patient flow.
  • Prepare patients for examination by interviewing them to verify information, recording medical history, and confirming the purpose of the visit.
  • Perform preliminary physical tests for vital signs and escalate critical cases to a provider as needed.
  • Conduct point-of-care tests as needed, including flu, strep, urinalysis, electrocardiogram, and human chorionic gonadotropin tests, and provide results to the provider.
  • Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
  • Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
  • Maintain medical records and scan charts into patient files.
  • Answer phone calls and collect and sort daily incoming and outgoing mail.
  • Maintain the reception area.
  • Conduct courtesy follow-up calls to patients.
  • Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily equipment controls and calibration; maintain equipment quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • Perform other duties as assigned.

Desired Qualifications

  • Graduation from a Medical Assisting Program is preferred.
  • Medical Assistant experience is preferred.
  • Front desk experience is preferred.

About the Company

GoHealth Urgent Care

Joint-venture urgent care platform with systems

GoHealth Urgent Care builds a network of urgent care centers through joint venture partnerships with established health systems to provide on-demand, walk-in medical care. It combines physical clinics with a digital front door, offering omnichannel access via virtual visits, online check-in, and real-time wait times, along with on-site services such as X-rays, labs, vaccinations, and physicals. The platform uses data analytics and AI to optimize location strategy and operations while delivering a seamless patient journey akin to ordering a ride. What sets GoHealth apart is its integration with health system partners, leveraging their clinical expertise and community presence to extend reach, improve access, and reduce costs. Its goal is to lower costs, enhance access to quality care, and improve patient experience by acting as the accessible entry point to the broader healthcare ecosystem for the communities it serves.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Atlanta, GA
Founded
2013

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