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Sézane

Direct-to-consumer Parisian fashion brand

Sales Advisor Intern

Retail SalesConfirmed live in the last 24 hours
InternshipParis, FranceNo salary listedIn-person

About the Job

Requirements

  • A successful first experience in ready-to-wear, hospitality, food service, sales, entertainment, or a similar area is welcome, but candidates without prior experience may also apply if they are motivated by customer relations.
  • Customer-service orientation, excellent presentation, and a strong interest in fashion.
  • Team spirit and a desire to share and develop skills in an agile environment.

Responsibilities

  • Prioritize customers and provide optimal customer service.
  • Represent the brand's spirit and style through impeccable presentation and grooming.
  • Welcome customers with generosity and empathy to provide the best possible experience.
  • Consider each customer's personality to identify their desires.
  • Introduce customers to the brand and its different product universes.
  • Promote the brand's omnichannel experience across the store and web.
  • Develop in-depth knowledge of the brand and its products.
  • Propose specific actions to make the customer experience memorable and unique.
  • Handle customer complaints and dissatisfaction to satisfy and retain customers.
  • Know the company's corporate social responsibility policy to answer customers' questions.
  • Know the basic rules of the brand's merchandising.
  • Check product labeling on the sales floor.
  • Participate in merchandising setup and ensure it is maintained.
  • Offer customers an engaging and inspiring shopping experience.
  • Monitor and maintain the store's commercial performance.
  • Use fashion knowledge to make suggestions.
  • Participate in all ancillary tasks as part of the team.
  • Help create a positive and harmonious environment that supports team synergy.
  • Communicate the brand's commitments.

About the Company

Sézane

Direct-to-consumer Parisian fashion brand

Sézane is a direct-to-consumer French fashion brand offering women’s and men’s apparel, leather goods, accessories, shoes, and home decor with a Parisian-chic look, built on in-house design and vertically integrated production. It releases new collections monthly in limited quantities to create desire, and unsold items from past lines are sold twice yearly as Archives. About 90% of revenue comes from online sales, with Appartements stores providing intimate, home-like shopping experiences. Its strengths include skipping intermediaries, scarcity-driven drops, a global digital-native presence, immersive physical stores, and a strong sustainability and social mission (B Corp since 2021; eco-friendly materials and the DEMAIN program).

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
2013

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