Prime System Solutions

Project Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeRemote in PhilippinesNo salary listed

About the Job

Requirements

Basic knowledge of Microsoft Server, including Group Policy, Active Directory, DNS, and DHCP.
Understanding of server hardware, including RAID and iDRAC technologies.
Basic knowledge of networking, including wireless, wired networks, and firewalls.
Basic knowledge of Microsoft 365 products and services.
Basic knowledge of backup operations.
Demonstrate initiative and independent judgment, work effectively under high-pressure situations, and use established procedures to address client needs.
Strong customer service skills are required.
Participate in a rotating on-call program.
Ability to act as a trusted advisor to clients and relay information effectively to non-technical clients.
Ability to adapt to a rapidly changing work environment, manage competing demands, and handle frequent change, delays, or unexpected events.
Experience installing and supporting servers and VMware ESXi.
Experience with Windows Server, including Group Policy Objects, Active Directory, DHCP, DNS, server hardware, backup configuration, Datto, Veeam, and application migrations.
Experience installing and supporting networks, including firewalls and switches.
Experience with wireless networking, including service set identifier configuration and network planning.
Experience installing and supporting Microsoft 365, including user migrations, Azure Active Directory, and Azure Active Directory Connect.
Experience with multifactor authentication deployments and conditional access.
Experience with Intune.

Responsibilities

Assist in executing IT projects, including hardware and software implementations, network upgrades, and system migrations.
Stage technology such as desktops, laptops, point-of-sale systems, server hardware, and networking equipment, including wireless equipment, switches, and firewalls.
Install hardware at customer sites.
Install software, including hypervisor technologies and operating-system-level software.
Migrate and support customer-specific applications.
Work with project managers to identify tasks and completion timelines.
Provide clients with updates and set expectations for work to be completed.
Provide technical support to clients during project implementations.
Post time entries accurately to tickets and tasks using the company's ticketing system.
Create and maintain project documentation, including technical specifications, configurations, and support documentation.
Collaborate with internal teams, including senior engineers, sales, and support, to coordinate projects.
Perform additional duties as requested by management to contribute to organizational success.

Desired Qualifications

Knowledge of Azure cloud technologies and virtualization technologies, including VMware ESXi and Microsoft Hyper-V.
Knowledge of backup platforms, including Veeam and Datto, and ticketing systems.

Project Engineer

Prime System Solutions · Philippines (Remote) · — · Posted 2025-09-23

Workplace: remote

Department: IT

Description

Prime System Solutions is seeking a Project Engineer to execute a variety of projects for the diverse clientele that utilize Prime Solutions as a Managed Services Provider. This position focuses on delivering projects according to scope utilizing Microsoft Server, M365 products and Azure cloud services. Prime's primary goal is to deliver client delight with each solution.

Job Responsibilities:

Assist in the execution of IT projects, including hardware and software implementations, network upgrades, and system migrations.
Staging of several types of technology including Desktops, Laptops, POS systems, Server hardware, networking including wireless, switching and firewalls.
Installation of hardware at the customer site.
Installation of software including Hypervisor technologies and OS level.
Migration and support of customer specific applications.
Work with Project Managers to identify tasks and timelines for completion.
Provide clients with updates and set expectations for work to be completed.
Provide technical support to clients during project implementations.
Posting time entries accurately to tickets and tasks using Prime's ticketing system.
Create and maintain project documentation using Prime's documentation tool, including technical specifications, configurations, and support documentation.
Collaborate with internal teams, including senior engineers, sales, and support, to ensure seamless project coordination.
Perform any additional job duties as requested by management to contribute to the overall success of the organization.

Requirements

Basic knowledge of MS Server including Group Policy, Active Directory, DNS, DHCP.
Understanding of server hardware including Raid and Idrac Technlogies.
Basic knowledge of Networking including wireless, wired and Firewalls.
Basic knowledge of M365 products and services.
Basic knowledge of how backups work.
Azure cloud technologies, Virtualization Technologies including VMware ESXI and MS Hyper-V. Bonus skill
Backup platforms including Veeam and Datto Ticketing systems. Bonus skill
Demonstrate initiative, independent judgment, ability to work under high pressure situations, and utilize established procedures to address client needs.
Strong customer service skills required.
Participation in rotating on-call program.
Ability to be a trusted advisor to clients; effectively relay information to non-technical clients Ability to adapt to a rapidly changing work environment, manage competing demands and deal with frequent change, delays or unexpected events.

Tools:

Server experience of installation and support, VMware Esxi.
Windows server including: GPOs, AD, DHCP and DNS, Server hardware, Backup configuration, Datto, Veeam, application migrations.
Network installation and support including: Firewalls and Switches
Wireless including, SSID configuration and Network planning.
M365 installation and support including: User migrations, Azure AD and Azure AD connect installation and support.
MFA Deployments and Conditional access
Intune

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About the Company

Prime System Solutions

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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