At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Federal Strategic Account Lead - DHS Account

Why We Have This Role

The Qualtrics Federal sales team is a group of highly driven individuals dedicated to closing experience gaps across U.S. Federal organizations. The Department of Homeland Security (DHS) Federal Enterprise Account Executive is expected to lead all sales efforts within the assigned territory, including prospect identification, lead generation, solution calls, advancing the sales cycle, proposal development, contract negotiation, forecasting and deal closure. The focus is on driving incremental revenue for Federal product lines and buyer personas. As a Federal Enterprise Account Executive, your overarching objective is to drive company revenue growth through net new customer acquisition and strategic expansion across the current customer base within DHS. 

How You’ll Find Success

• Takes the initiative to understand the customer mission, create a strategic plan, and execute
• Elevates customer relationships to the next level through dedicated account management
• Experience using enterprise sales processes such as MEDDICC
• Ability to learn and understand product solutions and features with excellent verbal and written communication skills
• Strong quantitative, analytical, and conflict resolution abilities
• Willingness to travel and be client facing 50% of the time (approximate travel time dependent on team and to be confirmed by Hiring Manager)

How You’ll Grow

With a mission-first approach, the Qualtrics Federal team helps some of the largest and most impactful Federal organizations in the world listen, understand, and take action on customer data. You will sell technology to solve real agency problems and tackle challenges that directly impact the experiences of U.S. citizens. If you love a strategic, analytical sales process and working across diverse stakeholders in the Federal space, selling Qualtrics software will always keep you learning and growing.

Things You’ll Do

• Develop a territory plan and specific account plans to drive usage of the Qualtrics platform across DHS
• Become a trusted advisor to a variety of buyers in the Federal vertical
• Closely engage with clients at all points of the sales cycle - from prospecting, product demonstrations, onsite presentations, and contracting through close
• Drive net new revenue growth through new logo acquisition and expansion of current accounts
  Meet quarterly and annual sales targets
• Be a thought leader and customer advocate with partners to elevate the adoption of experience management (XM)
• Work closely with Qualtrics ecosystem resources and partners to identify and develop new strategic opportunities

What We’re Looking For On Your

• 4-6 years of experience selling SaaS solutions to the Federal vertical
• Successful track record of achieving assigned targets within the Federal vertical
• Successful track record providing executive-level impact to clients and partners
• Well-versed in Federal procurement processes and regulations
• Well-versed in Federal government security standards and policies
• Prior experience in building relationships with relevant Federal contractors
• Prior experience responding to and winning competitive RFx solicitations
• Existing relationships within the DHS territory preferred

What You Should Know About This Team

• The Qualtrics Federal team prides itself on a strong culture of collaboration, hard working mentality, and commitment to winning
• Qualtrics Federal is the fastest growing market unit within the company
• We are just getting started. Join a team that is defining the Experience Management category in the Federal space and making a difference for our customers

Our Team’s Favorite Perks and Benefits

• Quarterly in-person team activities
• Federal specific training and focused sales enablement sessions to support individual success and career growth
• Team celebrations to recognize shared success
• Annual company gatherings in Salt Lake City (X4) and Las Vegas (Sales Kick Off) 

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

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Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office onsite with customers and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.

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