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Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Mitarbeiter telefonischer Kundenservice

Customer SupportPosted on Nov 12
Full-timeMagdeburg, GermanyNo salary listed

About the Job

Requirements

  • Very good PC skills and technical aptitude are required.
  • Very good spoken and written German is required.
  • Willingness to work shifts, including early and late shifts and, depending on the project, weekends, is required.
  • A customer-oriented, responsible, communicative manner and enjoyment of interacting with people are sought.
  • Applicants should be quick to understand information, conscientious, service-oriented, solution-oriented, and able to express themselves well.

Responsibilities

  • Identify customer concerns and handle inquiries by telephone, email, or live chat using standardized solutions.
  • Offer solutions or refer concerns to the appropriate specialists.
  • Track the handling process in the relevant systems.

About the Company

Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Bosch Home Comfort makes heating, cooling and hot-water equipment for homes, commercial buildings and industrial users. Its portfolio combines electric heat pumps with gas-fired boilers and hybrid systems, giving customers different ways to control building temperatures and supply hot water. The business sells equipment through its brands' sales networks, with products adapted to regional building needs and energy requirements. Its inverter-driven heat pumps adjust compressor output to match demand rather than running constantly at full power. The Bosch business unit was formed through the merger of Bosch and Buderus heating activities in 2004 and is headquartered in Wetzlar, Germany.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Wetzlar, Germany
Founded
2004

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