Senior AI Product Manager

About 9fin

The world's largest asset class, debt, operates with the worst data.

Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it’s in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered.

Our mission is to change this.

9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time.

Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms.

The opportunity

Join 9fin's fast-growing Data, Design, Product & Engineering organisation, fresh off a cracking $50M Series B funding round. We're building a world-class product team that's set to lead the market, with AI being a massive part of our future. With our current eight product squads and plans for continued expansion, we're on the hunt for a Senior Product Manager with deep AI experience to lead the development of a market-leading conversational AI product. This is a great opportunity to shape the future of a product and a company that's using tech to revolutionise the trillion-dollar debt capital market.

Key responsibilities:

Product Strategy & Execution

• Strategy: Collaboratively create and champion a clear product vision and strategy for your area, with a focus on building and evolving our AI product.

• Problem definition & structured thinking: Synthesise insights from various sources to craft a clear problem statement, articulating the root cause in a structured way.

• Expert knowledge: Demonstrate an understanding of the unique challenges of building with LLMs, such as managing hallucinations and evaluating LLM performance.

• Discovery: Identify and use a range of confidence-building methods to understand how users will interact with AI chat products, how to integrate AI into their workflows, and how to build confidence in the tools.

• Impact driven: Align the team around a key outcome and effectively prioritise initiatives across multiple dimensions.

• Measuring success: Proactively identify and track metrics to measure client and business benefit. Work with the team to define and manage a process for continuous model evaluation and improvement.

Team Leadership & Communication

• Team success: Create a collaborative environment for your squad, providing wider context and clear goals so everyone can do their best work. Work with data scientists to bridge the gap between business needs and the technical capabilities of AI models.

• Communication: Ensure all people involved are aware of the team's strategy, initiatives, and progress. You must be able to effectively communicate complex AI concepts to non-technical audiences.

• Influence: Build strong relationships to empower the squad to achieve the desired outcome, often by influencing stakeholders outside of your team.

• Stakeholder management: Work with stakeholders to gather the right input and insights, ensuring they have the information to effectively represent the product team within their own areas.

About You

This role will be a great fit if:

• You are a Product Manager experienced in working with AI. You have at least 5 years of product management experience, preferably in the FinTech or B2B SaaS space with at least of 2 years focus on ML or GenAI products.

• You're fluent working with AI. You have a strong foundational understanding of AI concepts, machine learning workflows, and responsible AI practices. You can confidently evaluate different technical approaches and translate product goals into clear requirements for engineering and data teams.

• You're analytical & strategic thinker. You have an outstanding ability to think on your feet and tackle intellectually challenging problems, particularly within the AI/ML domain. You are highly analytical and accustomed to using complex data to make decisions. You can define a product vision that leverages AI to solve a genuine customer problem, ensuring the team is always focused on a valuable product.

• You're a collaborative leader. You have an empathetic leadership style and build strong, effective relationships. You love working autonomously but are able to earn the trust of others with a collaborative style. You are a great prioritiser, not afraid to say no, and excel at managing stakeholders while also being confident in voicing your own opinions and challenging others.

• You're a user-centric communicator. You have an excellent ability to understand user needs and behaviours, especially how users interact with and trust AI-powered features. You're skilled at managing expectations and building trust by transparently communicating the capabilities and limitations of the technology. You can effectively communicate complex AI concepts to both technical and non-technical audiences, distilling complex solutions into bite-sized pieces when speaking and writing.

• You thrive in a fast-paced environment. You are forward-thinking and ambitious, with a proven ability to quickly get up to speed in a domain, identify trends and opportunities, and adapt to an environment where things change quickly.

Benefits

We’re a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.

Financial & Insurance

• Competitive Salary (our salary bands are benchmarked at the top end of the market)

• Pension (your minimum contributions are 4% with 9fin matching up to 7%)

• Private Medical Insurance

• Paid sick leave with Income Protection for long periods of illness

• Group Life Assurance

• Season Ticket Loan & Cycle to Work schemes

Time off

• 25 holiday days per year

• Local public holidays (with the ability to exchange them for alternative days)

• Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work

• Work abroad for up to 3 months a year

• 1 month paid sabbatical after 5 years of service

• Enhanced parental leave & flexible working arrangements available

Training & Culture

• Professional learning and development budget

• Quarterly team socials

• Summer and Winter company social events

9fin is an equal opportunities employer

At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.