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Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Scheduler 2

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeUnited StatesIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Three to five years of related work experience is required.
  • Experience with computer systems is required, including web-based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint, or Access.
  • Staff must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Schedule patients for procedures, post-operative appointments, pre-admission testing, testing, surgery, follow-up, and wait-list processes. Notify patients in person and by mail of scheduled procedures, ensuring communications are timely and include complete procedure details, location, time, and requirements. Provide patients with information about testing and surgery.
  • Maintain multiple scheduling applications and collect patient data. Schedule procedure locations, medical staff, and clinical resources. Complete accurate and timely journal entries, collaborate with internal and external partners to obtain resources, maintain physician and/or surgeon schedules, and register patients while ensuring demographic data is entered accurately.
  • Communicate schedules daily, review them with an advisor, update staff on revisions, and post schedules.
  • Act as a liaison with internal departments and external resources and agencies.
  • Coordinate completion of paperwork and obtaining preauthorization. Obtain and process referrals for procedures.
  • Oversee documentation of procedures and resources. Maintain and track services and procedures to ensure procedures and equipment usage are captured, generate logs for review, enter revisions, and coordinate completion of paperwork and obtaining preauthorization.
  • Contract with vendors to coordinate equipment delivery, coordinate delivery to patients’ residences, and ensure resources for procedures are maintained and available for scheduled procedures.

About the Company

Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Beth Israel Deaconess Medical Center (BIDMC) serves as a teaching hospital in Boston affiliated with Harvard Medical School, offering a wide range of medical services across inpatient, emergency, outpatient, and urgent care. Its care model centers on delivering high-quality medical treatment to patients, supported by patient access initiatives like OpenNotes, which lets patients view clinicians’ notes online to improve understanding and engagement in their care. The hospital also supports education and research through its affiliation with Harvard, attracting funding for studies and training programs. BIDMC differentiates itself through its patient-centered approach, active patient engagement tools, and a broad network of urgent care centers and outpatient services that extend access to healthcare. The goal is to provide comprehensive, accessible, evidence-based medical care while advancing medical education and research.

Company size
10,001+
Company stage
Grant
Total funding
$5.4M
Headquarters
Boston, MA
Founded
1996

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