National Veterinary Associates

Provides veterinary network, partnerships, and resources

Veterinary Receptionist

Veterinary ProfessionalsConfirmed live in the last 24 hours

Full-timeNaperville, IL, USA$17 - $23 /hrIn-person

About the Job

Requirements

At least 1 year of related experience is required.

Responsibilities

Provide an excellent and expeditious client experience by greeting clients and responding to questions.
Process incoming and outgoing patients and handle payments.
Answer phone calls, respond to questions, screen for service needs, and schedule appointments.
Handle incoming and outgoing mail and email.
Monitor the client waiting area to ensure cleanliness.
Document and maintain client information, service data, and other pertinent information within practice management software.
Escalate complex matters to senior staff.

General information

City: Naperville

State: Illinois

Hospital Name: Springbrook Animal Care Center

Job Type: Support Staff

Description & Requirements

Job description

Provides an excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, including answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors the client waiting area to ensure cleanliness. Documents and maintains client information, service data, and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year of related experience required.

Compensation
- Hourly rate $17.00 - $23.00
Available benefits for full-time employees
- Medical, Vision, Dental insurance
- 401(k)
- Health Savings Account
- Paid time off
- Employee discounts
Available benefits for part-time employees
- 401 (k)
- Paid time off
- Employee discounts

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About the Company

National Veterinary Associates

Provides veterinary network, partnerships, and resources

NVA (National Veterinary Associates) builds a network of animal hospitals and pet resorts by partnering with veterinary practices. It provides these partners with support, resources, and access to a shared knowledge base to improve day-to-day operations, veterinary care, and animal welfare. The way it works is through partnerships: practices join the network and use the collective tools, training, and services to run their clinics more efficiently while keeping their own culture. This makes NVA different from competitors by leveraging a large, connected community that emphasizes collaboration, shared expertise, and sustainable growth across many clinics and facilities, rather than competing in isolation. The company’s goal is to raise the standard of care in veterinary medicine and pet care by enabling more practices to grow, share knowledge, and deliver better outcomes for animals and their owners.

Company size: 1,001-5,000
Company stage: Growth Equity (Non-Venture Capital)
Total funding: $128M
Headquarters: Agoura Hills, CA
Founded: 1996

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